Organizational Capability - “WHW”: Why, How and What?

Organizational Capability is the driving force of the organization to achieve success in revenue targets and people experience. The scope is wide, so is the efforts to be put in and the results are even more noteworthy. Organizational capability doesn’t essentially mean skills and technology. Major contributors are people who are your employees and leadership team. People and the culture are an integral part of capability-building exercise.?

1.?????Why? Why do we need to focus on building organizational capability?

We need to be different and consistent as an organization to witness success. Most admired companies across the globe are known for distinct and differentiated capabilities than just numbers.??Also, business performance is totally linked to our capabilities.

2.?????How? How do we optimize our organizational capabilities?

Apply design thinking. Organizational capability is the super set of skills, abilities and expertise. Assessing current capabilities, identify the gap, create plan of action to optimize organizational capabilities, evaluate the results of action and take corrective measures. Most critical element which spans across all stages of design thinking is to stay Agile, Cohesive and Innovative

3.?????What? What are the benefits of improving organizational capabilities?

Measurable and distinctive growth of the organization’s productivity and performance. People, process, and technology can see a transformation when we strive to achieve the best of our capabilities. Customer Satisfaction, which is the ultimate goal of any business will see a positive drift. A strong capability-building strategy can bring uniqueness and brand identity to an organization.?

-By Shilpa Kunchurkar