Order Fulfillment: What does a one-stop-shop solution mean for your Business?

E-commerce sales hit $4.891 billion by 2021. By 2024, experts say we’ll have jumped to around $6.388 billion per year. There is a high demand for more flexible, simple, and convenient buying opportunities. Since the arrival of Amazon and other online portals to shop, companies have rapidly begun closing brick-and-mortar locations or have the option of keeping both but the swing lately has been in the favor of more cost-effective online entities.

The year 2020 hit was a decisive factor, and many stores globally were forced to shut down, while online purchasing became the new normal. In India coupled with the government’s push for a digitized India online shopping grew exponentially. According to the latest statistics, the global share of e-commerce in retail trade leaped from 14% in 2019 to 17% in 2020.

What is order fulfillment?

Order fulfillment is an important hallmark service that sets the capabilities of an e-commerce company apart from those who cannot meet strict deadlines and ensure a seamless service. So what is order fulfillment and what does it involve?? Order fulfillment is the storing of inventory, packing and processing inventory outward as well as shipping and managing orders online; whether the order is processed exclusively in-house or in conjunction with a third-party logistics provider. E-commerce in India has been evolving at a rapid scale, and we have been part of this growth story since the pandemic hit globally. Primespot sells 5 products every minute which translates to 2.6 million products every year.

How can a one-stop solution benefit your store order fulfillment?

The concept of Primespot was to provide a service that in its formation was to provide an entire service system. With its roots entrenched in both offline and online as well as distribution management. Here are some of the comprehensive services that we provide.

• E-commerce Analytics and Strategy- We help and work with you to decide e-commerce launch strategy across multiple websites and our team decodes large consumer data to give you meaningful insights
• Web/Brand store & Brand engagement- With a dedicated team of Brand managers and marketing managers we can create and deliver a unique & and personalized brand store for your brand that is in sync with the website environment ensuring a high level of customer engagement
• Marketing & Promotions: With our expertise in working with brands across the lifestyle spectrum, we can advise on marketing & and promotions for your brand across different e-commerce platforms
• Customer Service & Operation: Photoshoot & Video creations
• Product Catalogue & Listing across the Website
• Customer Assistance and review management
• Order Fulfillment and processing across West, North East & and South
• A dedicated team of professionals ensures order dispatch within 12 hours across our

Mumbai, Delhi, Kolkata & Bangalore offices/warehouses? ensuring better customer delight, moreover, we can work across e-commerce delivery models ? OR ? SOR ? JIT ? MARKETPLACE (FULFILLED & DROP SHIP)

• Inventory Management

We help you across the value chain with our pan-India WH presence which ensures

maximum stock turns and quicker end-consumer reach

What sets a good partner apart is its flexibility, scalability, knowledge about the Indian market, global market, end-to-end support at each stage, and crisis management. A good example is the global pandemic, during which all orders that have been managed for its e-commerce brands under the auspicious of Beauty Impex. Our management and efficiency were appreciated by leading e-commerce leaders and we now have them as our partners- Tata Cliq, Nykaa & Amazon, Myntra, Flipkart, etc they have in turn begun referencing their partner brands to us.

Studies show over 60% of suppliers think that suppliers' e-commerce experience is very important to their overall relationship with the supplier. More than 67% have also preferred to switch vendors to a more consumer-centric experience.?

Most B2B clients want more D2C treatment, a staggering 90%, and while most brands can provide excellent D2C experience and have clients swooning over the best experience, the B2B segment is timid and lackluster. With our AI-driven software and our extensive network of logistics, warehousing, and shipping most B2B business clients get a D2C treatment without any distinction between the two categories.

Marketplace order management with Primespot- Unifying all services under one platform

Its 360-degree approach to order fulfillment gives operational support in the following ways:

• Less dependency on the OUTRIGHT /SRO business
• Avoid the 80-20 trap and other SRO business trap
• Superior on-shelf availability which ensures a minimum 30% increase in sales
• Primespot and its integration with superior software that gives superior support ensuring smooth and seamless operations between both front and back end
• Shorter wait time, and more on-time delivery to end users, due to a vast network of warehousing systems and connectivity
• Leveraging its 25 years of vast experience in India and vast connections globally due to its distributing background, Primespot is a reliable and stable partner to launch an e-commerce brand. It is both economical for the brand and at the same time easier to scale up online sale

For better e-commerce business planning and the benefits of a well-defined support team, Primespot is your reliable partner for all e-commerce growth.

Businesses are very keen to get a full-stack service like the D2C segment and are very happy to get the support while enlisting a 360-degree solution offered by Primespot.

Get in touch with us for a more comprehensive understanding and personalization that fits your business needs.

https://primespotindia.com/contact