Oracle Careers Entry Level role

Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization.

Oracle Careers Opportunities for Graduate Entry Level Fresher role 2023

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before.

Do you enjoy technology and problem-solving? We’re looking for Customer Support Administrators to own Tier 1 Technical Support. You’ll be supporting enterprise Oracle applications, and the troubleshooting is NOT so much resetting passwords and deploying laptops, but rather learning a proprietary application front-to-back and doing things like running SQL queries to solve issues, investigating network problems (“your side? our side? let me dig into this for you…”), and helping users navigate bugs, outages, and any other issue they may have.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

This job is on-site in Kansas City, MO, and candidates must be available 24 hours including weekends and holidays. It is a full-time, shift-based role; shifts assigned based on workforce need at time of hire.

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For more details information Oracle Early Graduate, Visit Careerforfreshers.com