Optimizing & Interpreting Data in Supply Chain

“Healthcare organizations are making more investments in technology. According to a Gartner study, 63% of health care organizations indicated that they planned to increase their investment in technology in 2021, and 61% indicated that their new technology investments were a direct response to COVID-19. A 2021 study conducted by Deloitte and the Scottsdale Institute, a not-for-profit health care membership organization, found that digital transformation leaders were most interested in using digital technology to enhance patient satisfaction and engagement, improve quality of care, and ensure better patient outcomes.”

If you are a healthcare supply chain leader you know that digital technology can either be your best friend or worst enemy. Many technologies claim to solve world hunger and give you the keys to the kingdom, but the truth is you need a simple tech solution that optimizes and interprets data in a meaningful way. When you are looking for a software partner for your healthcare facility what key components should you be looking for?

Use of performance analytics

As supply chain professionals, you work with vendors on contracts, service agreements and repairs. You are tasked with partnering with vendors that will meet cost savings criteria and clinical needs in tandem.

The software your sterile processing uses to track vendor trays and instrumentation controls how successfully you can measure vendor partnerships. Do you have access to performance analytics that drive better upstream utilization and measures KPIs accurately? Or are you simply checking a regulatory box and meeting the “path of least resistance”? You have to be able to quantify data to see impacts, and that starts with proper benchmarking and reporting.

Differentiating levels of importance

If you have your vendor and instrumentation data benchmarked appropriately then you can start to gather data to quantify the impacts a useful tool can make. From there, a quality software partner like Surgio Health can take your performance analytics and differentiate the data by levels of importance specific to facility trends.

SurgioVendor creates KPI data by capturing loaner trays, missed tray percentages, high-risk issues, trays delivered late, and cases scheduled late. This information allows you to use the data and partner with vendors to not only optimize patient safety and decrease systems disruptions, but also create a higher level of communication between your facility and vendors. Those same data can be extrapolated by level of importance. Issues and concerns can be addressed in phases starting with things like compliance percentages and vendor policy adherence.

Is it time to utilize a system in your facility that does more than check a box and instead takes a performance analytics approach that will make a positive impact? SurgioVendor can provide that insight and leave you knowing you’ve done your part in supply chain to help clinical teams.

Citation:

1. Chuck Appleby, John Hendricks, Janice Wurz, and Chris Shudes, Digital transformation: From buzzword to an imperative for health systems, Deloitte Insights, 2021.