Today's issue is delivered by
Krystian Bergmann
a, AI Consulting Lead at Netguru
If a process is long and complex, it negatively impacts both the business and its customers. By optimizing processes, you can work more effectively: speed up information analysis, automate repetitive tasks, and quickly transfer knowledge.
Process optimization involves using various tools to create smoother workflows.
One of them are custom AI assistants (known also as AI copilots).
Custom AI assistant as a tool tailored to improve your business processes
While having an AI-powered digital assistant is beneficial, a custom-built one can elevate your operations even further. These tools are designed to meet your specific needs and handle even the most unique tasks. Although creating a custom AI assistant requires initial investment, it quickly pays for itself through process optimization.
Key benefits of using a custom AI assistant include:
- Automating complex and repetitive tasks: By taking over time-consuming processes, a custom AI assistant frees up valuable human resources for more strategic work.
- Enhancing efficiency and productivity: Automation streamlines operations, improving overall efficiency and output.
- Integrating with existing systems: These tools seamlessly integrate with your current workflows and systems.
- Providing real-time data analysis and monitoring: A custom AI assistant quickly analyzes large datasets, offering actionable insights and monitoring crucial events as they happen.
- Facilitating faster decision-making: Real-time data processing and recommendations help businesses respond swiftly to changes and opportunities.
- Reducing human error: Automation ensures consistency and accuracy, minimizing mistakes in critical operations.
- Scalability and flexibility: A custom AI assistant can adapt to business growth and evolving needs, ensuring long-term relevance, and utility.
- Enhancing data utilization: Better data analysis leads to more informed decision-making.
- Improving control and security: enhanced measures ensure data integrity and protection.
- Focusing on strategic areas: By handling repeatable processes, AI copilots allow employees to focus more on strategic initiatives.
Navigating the challenges of custom virtual assistant deployment
As with any new solutions, implementing custom AI assistants comes with its own set of challenges. Here are some common issues businesses may encounter when introducing custom digital assistants:
- Identifying real valuable processes to automate: Business should know and target areas where improvement will be most beneficial.
- Prioritizing key cases: Especially at the beginning of AI implementation, it’s crucial to pick your battles wisely, so focus on the most important cases first.
- Prototyping: To get a great final product, you have to invest time and money for prototyping first.
- Managing fear of AI within the organization: This might require extra training and education for the team, different management approaches, and fostering an open-minded attitude towards AI usage in the company.
- Need for a human assistant: Especially for improving processes with GenAI, as it’s considered a new technology, it’s advisable to deploy commercial systems step-by-step and remaining human as the final verification approver.
Process optimization is a great option for companies that want to cut down time of their business processes and therefore, reduce costs. With integration of AI-powered tools, such as custom assistants, you can boost your productivity and manage resources better.
