Optimising Business Efficiency with ManageEngine: Solutions for IT Operations and Security Management

In today's economic climate, controlling unnecessary expenses while continuing to invest in innovation and information technology is crucial. Technology and IT-related business enablers significantly enhance industries' productivity, delivery time, control, and quality. The principal challenge for non-IT-centric companies lies in integrating substantial IT investments without becoming overly IT-focused, thereby adding an additional cost centre that directly impacts profit margins. While advancements such as AI have presented solutions, these can still be prohibitively expensive.

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Efficient IT infrastructure management is critical, and numerous management tools are available that significantly reduce the need for large IT teams. These tools automate many tasks traditionally performed by IT and security administrators, enabling businesses to leverage IT benefits without the overhead of a large, cost-sensitive team. Integrating these tools with outsourcing agreements further allows companies to focus on their core competencies while harnessing technology for business growth.

Nettobe specialises in providing such integrated solutions and services. We enable your company to thrive on IT, innovation, and technology without the burden of heavy investment. We deliver comprehensive solutions that allow you to control your IT environment completely.

Today, we are excited to introduce essential IT Operations Management (ITOM) and IT Service Management (ITSM) solutions from ManageEngine that will significantly enhance your company's capabilities. These solutions are designed to streamline your day-to-day IT operations and improve your IT security management by:

Automating Routine Tasks: Reducing manual intervention for system updates, patch management, and routine backups.

• Desktop Central: A unified endpoint management solution that automates the deployment of patches, software, and other IT assets across various devices in a network, ensuring that all systems are up-to-date and secure.
• OpManager: This network management software provides advanced automation capabilities for network monitoring, which include automated workflows, alarm escalations, and trigger-based actions.

?Enhancing Incident Management: Quickly identifying, categorising, and resolving IT issues, minimising downtime, and improving service delivery.

• ServiceDesk Plus: A comprehensive ITSM tool that includes an incident management module that helps organisations manage the complete lifecycle of incidents from logging to resolution, streamlining the process and improving response times.

Optimising Resource Management: Efficiently managing IT assets and resources, ensuring optimal use of IT infrastructure, which reduces costs and improves system performance.

• AssetExplorer: ManageEngine AssetExplorer helps you monitor and manage assets in your network from the planning phase to the disposal phase. It provides several ways to ensure the discovery of all the assets in your network.
• Applications Manager: Monitors the performance and availability of application servers, databases, and virtual systems, helping IT teams optimise resource use and ensure high availability.

Strengthening Security Posture: Providing comprehensive security management tools that monitor network activity, enforce security policies, and ensure compliance with relevant standards and regulations.

• Log360: A comprehensive SIEM solution that offers real-time log collection, analysis, and archiving capabilities to enhance network security and compliance.
• ADManager Plus: A simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians with their day-to-day activities.

Improving Decision Making: Offering analytics and reporting tools that provide insights into IT operations, aiding strategic planning and decision-making.

• Analytics Plus: An IT analytics tool that transforms raw data into actionable insights, offering powerful reporting and dashboards to support better decision-making across the IT environment.