Optify Your Advice
Bryan Whitefield
I empower leaders to cultivate high-performance teams making faster and better decisions | Recognised expert in strategy and risk | Expert facilitator and trainer and sought-after mentor | MAICD, MRMIA & CCRO
Optifying your advice is delivering the freedom to choose in the optimum way. Your optimum way. And it follows the Rule of Three.
People like things in threes. Think of The Three Little Pigs or The Three Musketeers or Superman’s: ‘truth, justice and the American way’. Or ask Shakespeare’s Julius Caesar: ‘Friends, Romans, Countrymen’; or advertisers: ‘Slip, Slop, Slap’ (a very successful government- funded campaign in Australia in the 1980s to shift people’s attitudes to taking precautions against skin cancer).
We like things in threes. We just do.
So optimise your advice using the rule of three. For most complex or at least complicated decisions there are multiple options that can be taken. Prepare three when giving your advice.
One should be low end, not favoured by you but at least heading in the right direction. One should be high-end. You would be over the moon if that option is taken. And one should be in a sweet spot in the middle. People like choice and will more likely be swayed away from the low-end to the middle by the high-end choice.
So when presenting the findings from your measurement of data, provide it as a range as best you can and give three options across the range.
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Ensuring risk management adds value to your business
1 年I had not thought about people 'liking' threes in so many ways. But it is true. If you have ever been involved in reviewing an estimate it is not unusual to find an estimator being quite defensive of some of the 'single point' numbers they have used. To give estimate reviews more structure with beneficial outcomes (in particular a contingency amount) we developed a Monte Carlo toolset called EstimateManager. What is interesting is how much more comfortable and supportive estimators are in contributing to identifying three values (Best Case, Most Likely and Worst Case) for Qauntities and Rates compared to a single value focus.
Advisory and assurance on Internal Audit, Risk, Controls, Compliance and Governance
1 年I usually call it “gold, silver and bronze” options but the idea is the same and I agree that most people like to able to choose- but sometimes it’s okay to choose for them or have two or four options