Operations Management: Ask This;
Gerardus Blokdyk
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Operations Management: Ask This;
TLDR: Ask This;
1. How can IT operations successfully evolve from component management to end to end IT service management, encompassing business applications and underlying infrastructure?
2. How will robotics change operations management in the future design of organizations across the world?
3. What does it look like in the real world when your organization moves up the operations maturity scale to access higher levels of computing service at lower cost?
4. Do you have documented procedures to ensure that all aspects of service operations are managed effectively and within customer expectations?
5. Does your organization have any formal quality management procedures or systems in place for all or part of your operations?
6. What system will you have in place to manage customer service and ensure service levels are consistent?
7. How much management influence should a contracting organization force on a contractor relative to operations management?
8. Do partners have access to real time operations information to better manage special events in real time?
9. How will it operations effectively plan and execute on an IT infrastructure that is responsive to the needs of your organization as it evolves toward the real time enterprise?
10. Which of managers would be least likely to be considered in an operations management role within your organization?
11. How does your organization currently staff management positions in your international business operations?
12. What features of a unified virtualization monitoring and operations management solution would be most attractive to you?
13. Does your organization have a comprehensive end to end ideas management program for creating, managing and nurturing new ideas for corporate innovation?
14. How many total operating or business units would be required if each unit requests to manage marketing operations independently from others?
15. How do you use operations management theory to improve operations at your workplace?
16. What kind of works and operations must the process of interaction in various functions of management in a given territory comprise?
17. Which security operations management best practice should be followed to enable appropriate network access for administrators?
18. How can various disciplines in engineering and management work together to help the business world move forward in service orientation?
19. How do you develop your Operations Management function to support characteristics?
20. Have you adopted any formal risk management method in your production and operations management?
21. Does operations management review the console log and error listing to ensure that identifiable errors are corrected and recurring errors are prevented?
22. What are the various technologies used in processes of operations management in detail and give its purpose?
23. How do changes in services operations influence customer retention and organization profitability?
24. Has your operations management or hourly staff received demand response or energy efficiency training?
25. What is your level of responsibility when it comes to infrastructure and operations management at your organization?
26. What languages, analysis, and tools/technologies does your organization currently use or have experience with?
27. How will it operations consolidate vendors, data centers, servers, storage, client devices, it support and operational processes to reduce cost?
28. What are the requirements for considering management and operations in the transportation planning process?
29. What experiences have you had in managing or being a part of project management processes in your organization?
30. How important are factors when deciding whether to leverage internal versus external resources for specific IT operations management tasks?
31. What are the impacts of tracking leading indicators in operations management in manufacturing industry?
32. What are the latest trends in operations management supply chain management and operations research?
33. What architectures, technologies, strategies and operational process improvements will enable IT operations to reduce costs without sacrificing quality of service?
34. Is training provided to facilities construction, maintenance, and operations management staff on an annual basis?
35. Are you about to enter an era in which a completely new approach to operations management is required, making everything that came before it obsolete?
36. Is it necessary to have top management support for the implementation of technology innovations?
37. How does your organization choose and use mobile technology, services and tools to support customers and employees?
38. Are you maintaining and sustaining integrated operations management and the necessary ongoing communication?
39. Should operations management be responsible for purchasing or should purchasing do the procurement?
40. What can be learned by investigating the interface between operations management and innovation?
41. What methodologies should IT operations use to assess end to end IT service costs and price/chargeback service use?
42. How do you show the value and workload of your operations team to the rest of your department, community leaders and your organization as a whole?
43. What factors drive the success of the reconfiguration of operations and marketing services due to the use of new age technologies?
44. Which vendors will play leading roles in the evolution of IT services and operations management?
45. How does virtual patching minimize or resolve the business impacts of conventional patch management solutions?
46. Is there a recognized process for translating business strategy top down into operations strategy?
47. What are the most cost efficient service guidelines for how much time, what parts, and labor operations should be carried out for a product service or repair?
48. How will the service organization give the user entity visibility into ongoing operation of controls?
Organized by Key Themes: SECURITY, MANAGEMENT, OPERATIONS, DATA, PROJECT, QUALITY, PROCESS, DESIGN, DEVELOPMENT, SYSTEMS:
SECURITY:
When performance issues hit, do you imagine how hard problem diagnostics will be with conventional monitoring?
Be confident that your process provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies and processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.?
Do current systems provide the required high levels of automation across the full process spectrum?
Mentor Technology staff and Third party vendors with appropriate guidance on IT risk management matters, particularly on applications, operations management, strategy and infrastructure security.?
Will it support business planning activities, or help determine the scope of a change initiative?
Partner with operations management to review security processes regularly to ensure optimal efficiency and embrace continuous quality improvement.?
How do you develop cost transparency and build business trust by proving that costs are being accounted for accurately?
Develop experience interfacing with, and briefing, a range of enterprise stakeholders including boards and C-Suite stakeholders down through security operations management on threat landscape as well as programmatic topics.?
How will service levels and localization be impacted when multiple fulfillment networks are coordinated?
Consulted extensively in one or more cybersecurity domains of Identity and Access Management (IAM), Data/Information Protection, Threat Management and Security Operations Management.?
Why do some sophisticated and proven systems bring little value or improvement to the health system?
Motivate proven, effective technical and cybersecurity operations management skills.?
Have the expected benefits been clearly communicated to key stakeholders involved with delivery?
Make headway so that your strategy is involved in Azure technologies (Operations Management Suite, Application Insights, Azure Site Recovery, Azure Backup, Security Center, Azure Networking, Azure Storage, Azure Automation).?
How much manual effort is involved when you roll out new operating systems, upgrade hardware, or deploy new applications?
Follow best practices and continuous improvement process to identify future upgrade issues, security and design considerations.?
Are you maintaining and sustaining integrated operations management and the necessary ongoing communication?
Ensure that solutions meet organization policy, regulatory, architectural, scalability and security standards by performing regular audits and maintaining required documentation.?
Why is tying together the systems your marketing team uses a benefit to your overall marketing organization?
Warrant that your group uses efficient combination of Security Rules, Business Rules, UI Actions, UI Policies, (internal) client Scripts, and Related Lists for optimal application performance.?
MANAGEMENT:
Should operations management be responsible for purchasing or should purchasing do the procurement?
Provide technical project and operations management expertise working with (internal) customer managers, key decision makers and internal team members to manage continuous process improvements.?
How do you plan your trainings to be sure some meet the established training standards?
Be confident that your group leads the operations management team to meet (internal) customer and organization requirements and quality objectives.?
How do you improve your operations performance over time?
Make headway so that your workforce works directly with the Business Relationship Managers and collaborates with peers in Solutions Delivery, Operations Management and Information Security to inform opportunities which improve or further meet evolving (internal) customer needs.?
How do you go about developing your organizations products and services?
Establish that your workforce is involved in project operations management with focus on developing/implementing/following business processes and procedures.?
How does your organization choose and use mobile technology, services and tools to support customers and employees?
Oversee that your organization is responsible for overseeing a highly functional team of engineering and operations management specializations who are Be certain that your operation is responsible for the administration of technical issues that impact Charters video and support tools platforms.?
How do changes in procedures and support systems affect people and structures in your organization?
Oversee that your organization develops annual and multi-generational product roadmaps, strategic plan and release planning in conjunction and consultation with R and D and operations management team to create robust new product pipeline that meets or exceeds (internal) customer expectations.?
How do you identify the role your organization is playing in the supply chain?
Make sure your organization is involved in supply chain, business planning, finance, operations management, strategy, project management or business related roles.?
How do you go about developing your organizations products and services?
Check that your company prepare and communicate (internal) customer experience evaluation results for operations management to leverage in support of coaching/developing team members.?
What features of a unified virtualization monitoring and operations management solution would be most attractive to you?
Establish that your strategy keeps abreast of and employs best practices in the areas of operations management, service management, and software development methodologies and processes, incident and change control processes, testing, documentation development and maintenance, project delivery, monitoring, data management, environment maintenance, solution enhancements, and solution development/architecture.?
What do you consider the benefits of integrating your organizations Managed Service Providers with ITIL and Cloud Computing technology?
Guarantee your group has involvement with operations management role, including people management, project management, change management executing on key metrics activities.?
OPERATIONS:
Are there any upcoming changes in your labeling operations that might facilitate implementation?
Make headway so that your group projects goals could be focused around people, process, or tools concerning IT Service Management (ITIL), HR Information Systems, (internal) customer Service Management, IT Security Operations, IT Governance Risk and Compliance, Facilities, Project and Portfolio Management, IT Financial Management, Organizational Change Management, and or IT Operations Management Oriented topics.?
What changes should be made to organizations services to reflect changing demographics and the additional demand for services based on population growth?
Certify your company functions include resource management, service operations management and/or scope management of the project or (internal) client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall (internal) client satisfaction.?
How do you develop cost transparency and build business trust by proving that costs are being accounted for accurately?
Warrant that your process leverages leadership skills and data driven approaches in operations management, project management, change management, and business performance analysis to develop best in class processes.?
How does your organization optimize links between customers, focal companies, and suppliers to align sustainable productions targets across international supply chains?
Proactively support Engineering Business Operations Management team to manage work package off load activities to approved external suppliers.?
How do you monitor whether the project is meeting its objectives?
Ensure your process coordinates with Supply Chain Stakeholders including Procurement and Operations Management to determine appropriate time phased plan for procured parts and executes processes to ensure deliverables meet production schedule requirements.?
What are the impacts of tracking leading indicators in operations management in manufacturing industry?
Oversee that your process has involvement delivering key enabling technologies, as operations management and manufacturing execution systems, across multiple sites.?
Will any additional business structure improvement measures be factored into your forecasts for the current fiscal year?
Make headway so that your strategy is working with other recruiters, operations management or workforce planning teams to understand short and long term talent objectives and hiring forecasts.?
How do you achieve flexibility and less work in progress inventory?
Liaison so that your team demonstrates intimate level abilities and involvement leading functional implementations of Work Management, Asset Management, Maintenance Management Operations Management, and Outage Turnaround Management.?
How many total operating or business units would be required if each unit requests to manage marketing operations independently from others?
Verify that your staff is involved in systems operations management maintaining operating environments for enterprise applications.?
How do you know the costs and benefits of continuous improvement activity on the process?
Guarantee your company is leveraging key work drivers analytics to support the process of cost allocation from Operations to business units.?
DATA:
How do you implement the procedures technically and operationally?
Liaison so that your group is hiring, managing, and developing the operations management team including data center managers and data center operations technicians.?
What is the major difference in focus between location decision in the service sector and in the manufacturing center?
Certify your process manages manufacturing enterprise systems such as enterprise resource planning, product lifecycle management, manufacturing operations management, manufacturing execution systems, supervisory control and data acquisition and building automation system as well as control systems and automation technologies.?
Which of managers would be least likely to be considered in an operations management role within your organization?
Manage the data protection privacy related tools and processes, as privacy operations management software, consent and preference management, data discovery and protection, and risk assessments.?
What best practices will enterprises adopt when migrating to new technologies and architectures?
Guarantee your company develops and implements standards, policies and procedures: maintains written standards for the management of data and work processes; documents and reviews procedures for the maintenance of specific datasets; establishes and enforces best practices; consults with other managers in design of procedures and standards.?
How do you apply the same concepts to create a personalized world at work for your employees?
Gather Requirements, understand data models and data access to create Dashboards and Score Cards for business operations KPIs.?
Is the ibm mainframe facing extinction, threatened as it is by the potential of distributed systems?
Oversee that your company is involved in distributed data management and analytics in cloud and hybrid environments.?
How do you decide which transport mode to use?
Safeguard that your design is involved in Master Data Management (MDM).?
Do you have the right talent to support the technology transformation and needed operating model shifts?
Provide periodic reports including real time and historical data to support operations management.?
How do operations managers go about maintaining the energy and commitment of front line workers?
Oversee that your staff is responsible for data management including updating and maintaining databases.?
How do you go about developing your organizations products and services?
Be sure your organization is developing data security, data governance, database tuning, management strategies, and backup procedures.?
PROJECT:
How do you prioritize your cost containment activities?
Ensure your staff partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.?
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Which of your applications are in danger of failing to meet service levels within the next six months?
Make headway so that your staff interfaces with operations management and other disciplines, site personnel, and/or external organizations to meet project requirements.?
How do you provide the service exactly?
Provide leadership and mentoring to team members on project development and (internal) client management skills.?
Does normal operation time used in the service period include normal and abnormal operating conditions?
Be sure your design develops and maintain IT Project Management process documentation and standard operating procedures.?
How do you drive process excellence across constrained environments?
Oversee that your strategy manages team level and division processes effectively, using strong process and project knowledge to drive team deliverables.?
How do you expect the marketing organization to change over the next year?
Develop experience leading or managing teams and change initiatives (especially in a project management role).?
How do you understand, monitor and measure changes against appropriate metrics and KPIs?
Develop experience using organizational change management models for project change management.?
What is the customers expectation for your product or service in terms of price, quality, service, delivery, packaging, etc?
Interface so that your workforce is working closely with Operations Management, Energy Initiative Leaders, and other Business Unit Leaders to deliver safe, quality, profitable, and sustainable projects, and services for your (internal) clients.?
Which process is responsible for sourcing and delivering components of requested standard services?
Oversee that your personnel partners with project management for delivering (internal) customer projects related to IoT/M2M/B2B solution.?
How do you know that there is a process owner with defined roles and responsibilities?
Interface so that your company provides application software development services and technical leadership support in a defined project or projects.?
QUALITY:
Do you offer customers the option of customizing an otherwise standardized good to meet the specific needs?
Maintain key relationships with SQL Managers, Supplier Quality Teams and Operations Management teams, Third-Party providers, and regulatory agencies to execute the continued improvement plans and meet (internal) customer requirements.?
How do you implement lean operations?
Ensure a professional involvement in quality management systems, lean principles, project management and/or operations management.?
How does your organization recognize the legal issues and manage the risks in a cost effective way?
Provide regular direction and leadership to Service Center Operations management at all locations with an emphasis on operating efficiency, productivity, production output, and service quality as measured by wash cost/unit, washes/hour, labor cost, and downtime (planned and unplanned).?
Does the application toolset of your potential oms vendor promote and support the culture of continuous improvement?
Lead Operations Management through collection of production data, analyzing outputs, and determining corrective courses of action to promote safety, quality, and efficiency.?
Should directors be able to hold roles in the service organization and also the trading entities?
Hold team members accountable for outcomes and continuous quality improvement and performance culture.?
How do you put together a marketing plan?
Interface so that your organization is teaching quality improvement methods to participants in teams.?
Has the board demonstrated a willingness to provide appropriate resources to quality assurance programs?
Provide leadership to ensure product quality.?
Will the benefits or effects of a specific program, strategy, or marketing plan exceed its costs?
Establish and consistently meet or exceed quality and delivery standards for products and services for internal and external (internal) customers.?
What architectures, technologies, strategies and operational process improvements will enable IT operations to reduce costs without sacrificing quality of service?
Be certain that your design establishes and maintains high standards for quality and considers excellence a fundamental priority.?
Is the market data being used to formulate equity trading decisions ticking as fast as expected?
Test programs to ensure quality and expected results before delivery to Quality Engineering.?
PROCESS:
What auditor characteristics improve the auditors ability to identify relevant engagement risks?
Oversee that your group collaborates with operations management to evaluate current methods and develop strategies to implement changes, design optimal processes, and recommend best practice and/or customized solutions to improve overall efficiency, productivity, quality, and compliance.?
How do you effectively address the loss or addition of key personnel?
Ensure processes operate effectively including operations management, decision management, resource management, financial management, information management and facilities management.?
What is the impact of big data on lean operations, quality management, and supply chain management?
Safeguard that your design is involved in performance metrics, process improvement, and Lean techniques (how, when, who).?
How do you define service quality?
Certify your staff is gathering Requirements, Documenting Workflows Business diagrams, process flows, system diagrams.?
Has the management articulated a clear marketing strategy for achieving its marketing objectives?
Be confident that your company works with the delivery team to identify and articulate improvements to operational processes and procedures.?
How do you minimize warranty costs while maximizing marketing punch?
Confirm that your team monitors and assesses business metrics in order to refine processes and improve efficiencies.?
What role do you play in supporting your teams individual development plans in enhancing performance?
Manage the creation, coordination and approval of team policies, processes and procedures in all primary and supporting business areas.?
Are we, as a society and as an industry, missing something in how you manage your service and support operations?
Oversee that your staff is creating best practices for IT Leaders to manage the technologies, people, processes and business alignment.?
How do you balance between batch size and set up time?
Be confident that your company monitors break times for drivers and manage the process to insure all staff gets the entitled.?
How can who support partners so there is timely and consistent dissemination of information and advice?
Secure that your group improve the support process of your (internal) client engagements.?
DESIGN:
Are key stakeholders and organization leadership apprised of the concrete need for change and action?
Make sure your workforce identifies improvement opportunities, participates in the selection of appropriate improvement approaches and supports operations management and improvement activities including design, implementation of improved operations and assessment of change.?
What kind of changes are allowed and is the resulting workflow process definition correct with respect to the criteria specified?
Assure your staff review code, look for design breaches, provide meaningful and relevant feedback to developers, stay up to date with system changes.?
What is the role for orchestration in efficiency improvement of service operations in the future?
Secure that your staff performs design and implementation tasks like configuration, integration, custom programming, testing and deployment.?
What have you done to influence the commitment/motivation levels of your direct reports or team?
Be confident that your organization writes, updates, or executes test design, cases, as well as procedures and reports results.?
How do you reduce the unit cost of IT service delivery?
Design and manage the execution of test plans and ensuring a quality solution is delivered.?
How do you balance between positive reinforcement and remedial constructive coaching within items?
Collaborate with multiple cross disciplinary teams and provide technical leadership, guidance, and coaching to engineers through brainstorming sessions, design reviews, and pair programming.?
How does the critical service provider identify, record, categorize, analyze, and manage operational incidents?
Be confident that your staff participates in design, code, and test Inspections throughout life cycle to identify issues.?
Which performance indicators are needed to support decision making for the different planning problems?
Consult with users to design, modify, and account for program changes or to provide technical support.?
What are the best practices for integrating operations into planning at your organization level?
Write and maintain documentation related to security design, implementation and practices.?
Where should you locate your distribution facilities and what types of transportation should be used?
Oversee that your company is building and designing secure, well instrumented, highly available, and strictly automated reproducible infrastructure.?
DEVELOPMENT:
What are the latest trends in operations management supply chain management and operations research?
Lead the research, analysis, and development of new applications and modules in your IT Service Management and Operations environment.?
Does your organization have procedures available to identify the product throughout production and service operations?
Participate in design, development, implementation of real time operations management software and integration into other systems.?
Did cloud computing technology get consideration a viable option to outsource the technology outsourced?
Evaluate business requirements and determine appropriate/optimal solutions (including feasibility analysis, design, work estimates, user performance needs, testing strategies, development, operations management, and supportability).?
How can marketing operations alignment be measured in keeping with the derived theory in the manufacturing industry?
Participate in the design or enhancement stages of product development adding input or offering technical or process driven suggestions to ensure product teams understand any potential security risks and align with current security standards.?
How would you identify product requirements, demand patterns, and profit margins for each group?
Be sure your group collaborates with business development team to identify (internal) customer needs and new business opportunities.?
What information processes will you need to assure in order to support creation, management, publishing, archiving, retrieval and leveraging of high quality information across your organization?
Develop and support product and service development for expansion of IT services in the data center market.?
How do you motivate new employees?
Interface so that your operation understands business process and product development processes.?
How do you use analytics to proactively identify arbitrage opportunities in the market?
Meet with business stakeholders to understand requirements, determine technical design and perform gap analysis to identify appropriate development strategy.?
How do you go about determining what your customers want and expect?
Ensure your organization is accountable for standards and reusable process development for all software engineering.?
How should one consider sustainable production in the traditional models and frameworks for production planning and control?
Liaison so that your strategy works closely on acquisition assessment, field development planning along with design and execution of well work.?
SYSTEMS:
How do you get from a grand vision to operational reality?
Ensure your products and systems are used for automating your (internal) customers operations management processes and thus make a considerable contribution to improving the economic situation and mobility in general.?
How does the application of a phased approach to project management vary in different industries?
Safeguard that your process has involvement in systems thinking and management, organizational leadership, strategy, internal controls, and program delivery in the fields of human resources, or operations management.?
Has management designed manual backup procedures to carry out manufacturing schedules and order releases?
Interface so that your operation is involved in manufacturing execution systems, lean manufacturing, digital plants, manufacturing operations management, analytics, and AI.?
How do you engage and support local authorities in making contingency plans for its?
Interface so that your operation is representing Systems Operations while working with internal teams and external partners.?
What factors influence the method your organization uses to get involved in international business?
Oversee that your team is involved in architecture and performance optimization of production systems.?
Are data consolidation actions fully documented to help prove the integrity of the migrated records?
Warrant that your organization creates and implements strategies and plans to migrate on premises data and systems to the cloud.?
What is the level of technological development in the country as a whole and specific business sectors?
Develop experience improving reliability, scalability, and performance of very large data systems.?
How do you influence the outcome?
Safeguard that your operation is involved in configuring/managing data integrations/data mapping between multiple systems.?
How do you create a communication plan?
Assure your team gathers and writes requirements and design specifications for large or moderately complex systems.?
Are continuation of operations and procedures documented, distributed, and tested at least annually?
Certify your operation is involved in high performance computing, distributed systems, fault tolerant architectures.
Bachelor of Commerce - BCom from Nizam College at Hyderabad Public School
2 年????