Opening service delivery officer job at Kotak Bank.
Join Our Team as a Service Delivery Officer in Branch Banking in Jalandhar, Punjab, India
Job Description:
We're seeking a dynamic individual to join us as a Service Delivery Officer in our Branch Banking team. If you're passionate about providing personalized service to customers, generating business MIS, ensuring compliance, and resolving customer complaints efficiently, this role is for you.
Key Responsibilities:
Addressing personalized service requests from customers.
generating timely business MIS.
ensuring strict adherence to compliance, audit, and regulatory requirements.
- Coordinating with CPC/RPC/investment desks for customer account opening.
managing and resolving customer complaints within defined timelines.
Job Requirements:
developing and maintaining banking relationships with a high net-worth customer base.
excellent communication skills with a strong customer service orientation.
courteous and polite demeanor.
Proficiency in Microsoft Excel.
understanding of banking norms and processes.
Be the first to apply for this exciting opportunity to make a difference in branch banking!