Opening : Manager - Services & Process - Chakan - 10 years+experience
Opening : Manager - Services & Process
Location : Chakan - Pune
Experience : 10 years+
Industry : Mixers , Blenders & Process Solutions .
Job Responsibilities includes:
* Must have knowledge on process equipment
* Provide support - on-site installation, validation, and commissioning of equipment
*Must have experience to manage the team
*Inspection of all operating parts to ensure proper operation within expected tolerances.
*Provide high level technical support to customers at their location.
*Interface with cross functional work teams such as design, customer, manufacturing, and sales .
*Develop Service technical documentation / service report
* Acquire AMC for new installed machinery
*Create and maintain service information in the company database
*Timely and professionally manage field service calls and issues arising from the field service visits, triage with field support team as appropriate.
*Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
*Tune and troubleshoot equipment for proper operation.
*Perform routine maintenance on equipment and assist in establishing preventative maintenance schedules with customer.
*Plan the travel the service support tour beforehand to avoid expenses.
*Experience in Project based company.
*Work closely with design & PPC and work out forecast purchases.
*Should be able to identify change management objective, devise methodology and effectively apply to get the desired outputs
Skills: First-hand experience on mechanical and electrical parts.
Effective oral and written communication.
Knowledge on commodity markets and price trends, various grades, qualities, and varieties of materials, supplies and equipment.
Salary Range : 11 to 13 Lakh
Send CV at [email protected]