Only successful founders to this?
Matt Hertel
I help startups build enterprise-grade cloud infrastructure quickly, securely, and cost-effectively. All this without sacrificing their most important asset: speed.
They sell their product.
In a previous post, I talked about how sales are hard as a tech founder.
In that post, I promised I'd talk about why you should do sales as founder so here I am talking about it.
When I started my first SaaS I thought I could avoid doing sales.
Boy was I wrong.
But before I tell you about this, let me give you some context:
Let me first address the elephant in the room: giving your product away for free.
Don't offer your product for free so you don't have to worry about sales.
Trust me I did that. My brilliant plan was:
Offer the product for free, get feedback, and iterate on the product based on the input. Eventually charge my users.
It was a colossal failure.
The main problem was that not charging for my product meant I didn't have any customers. Not having customers meant not having a recurring stream of revenue that could sustain my company.
That inevitably leads to failure.
I'm an engineer, I wasn't comfortable doing sales. that plan was an attempt to stay in my comfort zone while still attempting to make money.
After months of nothing moving and wasting money, I finally understood. I needed to get customers and so I started charging for my product.
By the time something was moving in the right direction I ran out of time and money.
Don't make the same mistake I made.
Here's what I learned from this experience.
Doing sales as a founder is not a chore is probably one of the most powerful weapon you have.
To sell to people you need to know what problem they have and have a solution for their problems. This is the definition of a successful business in a nutshell.
Having a solution for their problems ensures you're building the right thing.
When you're selling a solution to a problem people with that problem will buy it. If they don't you're either:
领英推荐
There is one question you're probably asking yourself right now:
Where the hell am I going to find potential customers?!
I read tons of material and none of that worked for me.
I'm going to tell you what I did and what worked for me.
I tried:
I didn't get enough customers to pay me a salary but two things worked: reaching out to people manually and asking for referrals.
The good old advice "do things that don't scale" was the only thing that worked.
Unfortunately, I was too much of an engineer to understand what that meant.
Hopefully, this post will be eye-opening if you're in a similar situation I was in.
I want to cover one last thing to avoid:
Don't hire a sales team in the beginning.
Do sales yourself.
This will ensure you get first-hand experience on how your customers are seeing your product. Will allow you to set the right direction and solve the right problem.
Getting second-hand knowledge from your sales team will not have the same benefits for you or your company.
Over to you know:
Progress
Recap
Latest
Celebrations
More and more legends joining the ranks!
I cannot thank you all enough for your help and support, you're all legends!
Cloud Solution Architect
7 个月There is one other thing successful founders do that others don't: Persist.
BIOTECHNOLOGIST ?
8 个月Matt Hertel, your transparency is commendable. It's true, selling is a crucial aspect of any product's success. Your insights could provide valuable lessons for others on a similar journey. Looking forward to seeing your next SaaS venture unfold and the knowledge you'll share along the way.