Online Training in the age of AI
Elif Item, MCT, MVP
CEO of IBI D365 Online Training Platform for Microsoft D365 Finance, Supply Chain, Commerce, Sales, Customer Service, and Field Service
In an increasingly digitalized world, online training is an essential part of most businesses. The arrival of Artificial Intelligence (AI) will transform the landscape of professional development and online training by providing an unprecedented level of personalization and efficiency.
One of the challenges AI can help with is its ability to understand the learner's role within a company. By feeding AI algorithms with information about job responsibilities, hierarchies, and specific skill sets, the training needs can be easily evaluated to suit the needs of individual learners. Understanding the learner's role within the company can help AI suggest relevant content and align learning objectives with job requirements, thus leading to effective training outcomes.
Once AI helps with understanding learner needs, it can also organize online training content into learning paths that fit better an individual learner’s needs. This is a major step forward from one-size-fits-all training to a more tailored approach. AI can help to determine the right sequence of courses, the pace of learning, and even the style of content delivery. This personalization not only makes the learning process more engaging but also significantly enhances the learner's ability to retain and apply new knowledge.
Microlearning, which involves breaking down complex topics into bite-sized modules, is another area where AI can be highly effective. AI can curate micro courses from different sources, creating a series of short, focused lessons that are easy to absorb and recall. This reduces the cognitive load on learners and enables them to progress at their own pace.
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Assessing a learner's knowledge is a critical part of any training program. With AI, assessments can be more flexible and interactive. AI can provide immediate feedback on the learner's performance, identifying areas of strength and areas where improvement is needed. This kind of real-time feedback will help learners to correct mistakes quickly.
Finally, with software updates being a constant in today's business environment, AI can help in keeping learners up-to-date. AI can keep an eye on new features or changes and provide targeted training on these updates. This ensures learners are always equipped with the most current knowledge and skills.
In conclusion, AI can offer a multi-faceted approach to online training, making it more personalized, efficient, and effective. By understanding the learner's role, tailoring learning paths, curating micro-courses, providing real-time feedback, offering additional training, and keeping up with software updates, AI is set to revolutionize the way we approach professional development. Embracing this shift towards AI-powered learning is necessary in our fast-paced, tech-driven world.