Online teaching assistance & student support transformed for a leader in Data Science, ML and AI programs

A 15+ year-long partnership

In the dynamic realm of online education, the partnership between UpThink and America’s largest Data Science consultancy stands as a testament to a transformative journey spanning over a decade. This Data Science giant along with consultancy wanted to launch a few educational programs such as Statistics (including Biostatistics, Bayesian Statistics, Resampling, and Bootstrap Methods), Predictive Analytics (Supervised and Unsupervised Techniques), Machine Learning Operations (MLOps) in AWS, AZURE or GCP etc. on EdX. To run these online programs efficiently, they needed a lot more than just teachers and instructors.

Instead of attempting to build an in-house team, they turned to UpThink, recognizing that the expertise offered by the EdTech company such as 24-hour turnaround time, experienced graders, and cost-effective offering was more than sufficient to address their needs.

UpThink's role expanded beyond addressing this initial problem. What started as a solution to a problem soon became a comprehensive collaboration as the scale grew, and UpThink scaled up with them.

Beyond grading, UpThink stepped into content development, crafting homework questions, solutions, and software tutorials to support students in their courses. The collaboration extended to capstone projects, where the absence of rubrics demanded UpThink's expertise in open-ended assignment grading.

The partnership evolved to include mentoring master's students, filling the void left by the lack of in-house tutors. UpThink's role expanded further to encompass full TA support offerings and provide a comprehensive basket of services that affected the learner right from enrollment to course completion, elevating their learning experience and outcomes like never before.

This comprehensive support included but was not limited to:

- Teaching & mentoring

- Moderate discussion forums for quality interaction

- Question bank development

- Grade homework submissions using a grading rubric

- Review course content & quality

- Create new course sessions

- Manage enrollment database

With over 80 courses, 50+ instructors, and an average enrollment of 10 students per course spanning 4 to 8 weeks in duration, the impact of this partnership is far-reaching.?

Beyond academic support, UpThink provides LMS support, admin support, course creation, and monthly course updates. They manage student purchases, enrollment, and ensure grading is completed within an impressive 24-hour timeframe.

In essence, the collaboration between UpThink and Data Science, ML, and AI maestro is not just about providing services; it's about nurturing a conducive learning environment where students thrive, instructors excel, and the online education landscape is continually improved. The 15+ year journey stands as a testament to the power of collaboration in transforming the online education experience.