OneMain Selects CreditBrowser? to Streamline Consumer Dispute Management

Subscriber code report view expedites review of consumer inquiries

Digital Matrix Systems, Inc. (DMS) is pleased to announce that OneMain Financial , a leading provider of responsible credit access to nonprime customers, has selected our CreditBrowser? solution to enhance customer service for credit report inquiries and disputes.? OneMain focuses on improving the financial well-being of its customers through personal loans, credit cards, and auto finance.?

With consumers and regulators increasingly focused on credit report accuracy and fair lending practices, efficient dispute resolution is crucial. ?CreditBrowser's user-friendly interface will allow OneMain to quickly access credit bureau data to efficiently address customer questions about their credit reports. The solution's proprietary Subscriber Code report view neatly stacks information from multiple bureaus, with clear headers and color-coding to identify each bureau, streamlining review.

“When customers reach out with concerns, we are committed to addressing them quickly,” said David K. Foote , VP, Head of Consumer Credit Reporting at OneMain. ?“CreditBrowser will help us improve the management of credit report inquiries and provide our customers the excellent service they expect from OneMain.”

"We're thrilled to partner with OneMain, whose mission aligns perfectly with CreditBrowser's strengths," said Carson York , Senior Vice President at DMS. "This approach to dispute management will better enable OneMain to meet the needs of their consumers." ??

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