One year at HERE Technologies

Last month marked my first-year anniversary at HERE Technologies, a location technology and data company which I’ve joined as Senior Vice President and General Manager for Asia Pacific. My role is to oversee sales activities in the region, bringing the power of location to solve our customers, partners, and developers’ business problems across multiple industries.

Starting a new job in the middle of a pandemic has been quite an experience. Joining a fully virtual environment, with a team working from home, can be challenging – especially as a new starter. With travel restrictions recently easing up, I’ve enjoyed connecting face to face with my team, as well as with customers and partners across the region.

Speaking of my team, I am very impressed by the talented professionals I have the opportunity to work with every day. Building digital maps and delivering real time location services is complex, not only requiring massive investments, but also deep technical expertise and industry knowledge. The team is a true mix of brilliant and passionate folks who are world-class professionals.

In the last year, we’ve all witnessed a challenging environment that we’ve needed to navigate through: a global pandemic, a semi-conductor crisis, war in Ukraine and its related global food supply threats which all have triggered additional supply chain challenges across industries.?

Of course, there are many things we cannot control, but we should focus on what we can control and where we can make an impact. And this is what my team and I are focused on.

At HERE, we serve several markets with multiple use cases, and supporting businesses in accelerating their digital transformation through location intelligence. For example, we are the biggest player when it comes to delivering automotive content, including SD/HD/3D and ADAS maps. We have also?developed an ISA map to be rolled out in line with the regulation coming in Europe, starting this month.?

One thing I truly enjoy at HERE is that we’re all about collaborating with our customers and partners, working together on solutions to provide their end customers with the best experience possible. An example is?HERE Map Making which enables our customers to build their own maps based on HERE’s map – it is pretty cool to enable and see our customers build their own maps with our expertise and support.

On the Transport & Logistics front, we recently launched HERE Supply Chain Solutions in partnership with AWS, which comprises a set of solutions to help supply chains to become more resilient,?including Tour Planning API, Last Mile and Asset Tracking. Again, these are very critical solutions which enable end-to-end and real-time visibility, ultimately helping businesses optimize their logistics operations.

Another topic which is close to my heart is customer experience. And I am very proud of the best-in-class experience we offer to our customers and partners, through our customer support and professional services teams.

Reflecting on my first year at HERE, I’m very excited about the journey to date as well as the journey ahead. I am looking forward to solving our customers’ challenges, together with my fantastic team.?