One Tip to Test the Readability of Your Business Writing
Robert Berry
I help auditors become awesome | Audit Trainer & Keynote Speaker | 2023 Internal Audit Beacon award recipient
I felt like a literary loser back in middle and high school. It wasn't that I failed English class, it's just that it didn't inspire me. I remember being given assignments that, in my mind, seemed easy. Read a book. Write a report. Explain the theme, plot, characters, and lessons learned. A pretty simple task.
Then came the curve ball caveat. It needed to be a gazillion pages long.
This is where I would always seem to get tripped up. As a person who leans logical, I like being clear, concise, and most of the time quick. I believe that you should be able to summarize something in a concise manner and move on.
So the length of my written reports always came up short. The consequence was typically a letter grade penalty. A's became B's, B's became C's...you get the point.
Your Report Content Must Be Clear
By the time I got to high school, I began to ask questions. I wondered if there was something wrong with the content. After inquiring, teacher after teacher said that the content of my written reports was great. But I did not write enough.
This theme continued throughout my college years. Professors demanded a certain page length in order to communicate a point. This was confusing and frustrating. It was a continuous problem, until I joined the workforce.
In business, I learned, people wanted content that was quick and concise. A friend who happened to be a partner in a CPA firm gave me a piece of advice. He told me to write like I speak. And no, he was not saying to write with a slight southern accent. By that he meant, write with a conversational tone.
While my fellow coworkers struggled to write reports, memos, etc., I thrived.
Business reports should be factual, objective, clear and concise. The words that you write have to make sense to a wide range of audiences. Often we fill reports with corporate jargon, technical terms and other language that may require an interpreter to comprehend. Placing big words in reports just for the sake of having big words does not make us look smart. Doing this makes our reports, nothing more than an unread paperweight.
If only there were a way to test the readability (or understandability) of business documents before we hit the send or print button. Fortunately Microsoft has taken care of that for us.
Read Your Reports Aloud
The feature is called Read Aloud Speech. And it does exactly as its name indicates. It reads your text aloud. So after you've written your masterpiece, don't sit back and marvel at its length. Open Microsoft Word, go to the Review tab and select Read Aloud Speech.
Now kick back and listen to what you have written. If your writing flows like a conversation, you've done a good job.
As an internal auditor, business consultant, speaker and author, it is important that my communication with others is clear. Hopefully this tip will help you as much as it has helped me.
Go ahead, give a try. Let me know what you think.
By the way, did you notice the typo? If so, let me know what it is and where.
If you're struggling for the words to say in a important report, shoot me a message. We can definitely help.
#reportwriting #businesswriting
Direttore presso BCC Valle del Torto
4 年Yes. Just a remark: use a friend, not Read Aloud ;-)
Associate Vice President and Chief Audit Officer
4 年I am a big fan of the readability statistics that you can turn on in Microsoft Word also! It runs at the end of spell/grammar check and includes Flesh Reading Ease (higher scores are easier to read) as well as Flesh-Kincaid Grade Level (higher scores means you need more years of education to understand the document).
Strategic Risk Management Executive
4 年Great advice Robert! I think that as auditors and accountants, we often try to cover all of the bases in writing!
Good article, Robert Berry. Agree that writing skills are essential. The typo you asked to look for: aN important report.
We Make Audit Analytics Actually Work | Host of The Audit Podcast
4 年Logan Lyles shares something last week that can help here too. Open a Google doc and press Ctrl + Shft + S. It'll turn on a recorder that you can speak at and translate it to text on your screen. You have to do some light editing, but it's a good way to write like you speak. Also, you almost lost me at "verbose prose" ??