One Thing You Can Say That Will Motivate Your Teams Immediately!

One Thing You Can Say That Will Motivate Your Teams Immediately!

Just recently I learned one thing that you can say that will motivate your staff pretty much immediately.

I was something I have never said before, and to be honest, I can’t believe that it never occurred to me to say it.

Just recently I took over a new team, and in situations like that you often come in as an unknown quantity, which can make people a little bit weary, especially if it’s a tough project where the people are under a little bit of stress.

For one of my new direct reports, I knew that they were feeling the pressure and I wanted to see what I could do to help. Unknown to me, they hadn’t been told that I was their new boss. So it came as somewhat a surprise to them, which only added to the stress of the situation.

A few minutes later I over heard them tell someone that “Gordon said he is going to be my new boss”. I immediately stepped into the conversation and said: “actually what I wanted to say was that not only am I going to be your new boss, but I am also going to try and be the best boss you have ever had.”

This was something I always feel, that I would like to be their best boss, but it was never something I had articulated before.

I could see the look of surprise on their face, and they simply responded with an “okay then, I’m glad to hear it.

It was then that I said, “this is why I am asking so many questions, I want to see where I can help you, help to relieve the burden and see if there is anything I can take off your plate to help improve effectiveness”.

Now, I had mentioned this before, but was always met with comments like, “it’s okay I’m good”, or “I will get back to you”.

But this time, armed with the information that I wanted to be their best boss, they immediately came back and said well I could do with some help on this.

I said, “ok, let me see if I can pick this up and run with it.”

They thanked me, and I said, “no problem, as I said I am going to try and be your best ever boss.”

To which they replied, “and I am going to try and be your best ever employee!”

Now maybe you’re thinking yeah right, that’s an easy thing to say. But it wasn’t just that they said it, it was the way that they said it, It was said with authenticity. It was said with a smile, and they left with a spring in their step.

In the space of just 24 hours, they went from being a little wary of me to them being very motivated. And all it took was for me to say I was going to try and be their best ever boss. 

One of the other managers who overheard the exchanged looked at me quizzically, and then said “well that’s a bold goal”.

But why wouldn’t you want to try to be the best boss that someone had ever had? And why wouldn’t you want to let them know that?

Don’t you think that that’s something they would be interested to hear? 

It sets a positive expectation, a positive vision for how you want to see the relationship develop. It shows that you are committed to being a good boss.

As I said, it’s not something I had ever said before, but having seen the immediate reaction it is definitely something I will be saying in the future. 

I’d be interested to hear your thoughts, is this something you have ever said, or thought about saying. How would you react to someone who said that to you?

Joanne Whitaker

Wedding Co-ordinator and Business Development at Crockwell Farm Wedding Venue

6 年

You were going to step up to the plate......And they wanted to meet you...... I would definitely respond well to you saying that............ if you're going to be trying so hard........... so am I............

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Lisa DeFilippo

Senior Professional Development Trainer at Manufacturer & Business Association

6 年

This goes back to the 'ask instead of tell' approach, but with a twist that we all know....ask for "help with this", "could you help me with that"...people feel good about helping others!

Rahul Desphande

Agile evangelist, Scrum Master, Project manager, Software Tester

6 年

Gordon Tredgold, you have hit at the right point. Gaining team confidence is very crucial from beginning. As scrum master and PM , whenever I need to fine-tune a process or introduce a new one, i take the team in confidence to assure it will not be an overhead but for our performance improvement. Also when I helped my team to cross their first velocity challenge, I mentioned to my boss that it's the whole teams efforts and I being just a catalyst. Me not taking the credit had a good impression with my team and we have much better bonding.

Keith Weedman

Principal, Level 3 by Design LLC, Be the Spark!

6 年

Gordon, I really like your article. The one word you spoke is a word I strive to cut out of my vocabulary- the “try” word. Because what you said worked with your team, your team members must have picked up on your sincerity and commitment to bring your A game to be their best boss. I pay close attention to how people use the word “try”. Often the use of this word indicates a lack of commitment or confidence. Kudos to you because your new team members picked up on your sincerity and commitment.

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