The One Step You Can Take to Avoid Losing Your People and Your Mind

What would you do if the majority of your workers quit??

Until the other day, this seemed like a hypothetical question.

“We all quit. Sorry for the inconvenience.”?

That was posted on the company sign on behalf of disgruntled Burger King workers in Lincoln, Neb., last weekend.?

Employees there said that?the now-viral message was posted?after their frustrations boiled over with the restaurant’s management style, understaffing issues, and a “scorching-hot kitchen that at one point allegedly hospitalized a worker with dehydration.”?

Nine of the outlet’s 11 workers ended up “resigning en masse.”

Workers are fed up and are quitting in record numbers, while employers scramble to fill vacant positions.?

If you don’t think this could happen to you, think again. A recent Monster survey revealed that?95% of workers are considering quitting their jobs.

Let’s say this number is a bit of an exaggeration, and “only” 50% of workers are considering quitting their jobs.

Few employers will escape being part of what’s being called “The Great Resignation.”

However, you can curtail your losses. To do so, you must go on the offense.

The one step you can take to avoid losing your people and your mind.

You need to know?precisely?why people are leaving your company.

You can’t simply accept, “I’m leaving for a better opportunity.” You need to dig deep and find out why people, who left your firm, considered a better opportunity in the first place.?

A client recently hired me to facilitate what I’m calling Matuson’s ESP? (Extra Stickiness Program) project for their call center, which was experiencing a significant spike in employee turnover.

The HR Employee Turnover reports indicated that people were…you guessed it—leaving for a better opportunity.?

I interviewed dozens of former employees and quickly discovered the root of the problem.?

And you know what??

Their resignations had?nothing?to do with a “better opportunity.”

The feedback they shared with me revealed some significant cracks in the organization. The company is now working on repairing these issues and is already experiencing a reduction of costly employee turnover.

I’ll be discussing this case study and more in next week’s?The Great Refusal to Work Lie?webinar. The webinar (Tuesday, July 20th from 11:00 AM to 11:45 AM, EST) is FREE. A recording will be sent to all who ask. You can register by sending an email to?[email protected]?and put “Big Lie” in the subject line.

I wish I could tell you that come September, when extended unemployment benefits are eliminated nationwide; things will be better for you in terms of hiring.

If I told you this, I’d be lying.

You can’t afford to sit around and hope that hiring and retaining people will get easier.

Now is the time to go on the offense and become the workplace everyone is running toward!

? Matuson Consulting, 2021.

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