One Single System for Learning, Utopia or Reality?
Harald F. A. Overaa
Learning Nerd and Tech Advisor @Docebo | L&D Coach | Here to help you navigate the learning tech jungle ????
Imagine this scenario - you have several audiences to train. Employees, partners or customers (or sometimes all three).
You want to build an experience that is engaging and also gives you the needed features from a learning platform.
You want to find a single platform for learning.
Seems easy enough, right?
I have spoken to L&D teams who have 10+ or even 20+ learning systems across their organisation. Their decentralised structure allowed any team to buy their system of choice.
This is the unfortunate reality for a lot of L&D teams:
So if you want to consolidate your learning systems, this is the article for you. If you find that your current system is outdated or lacks the needed features, this article is for you.
Where to start:
Start by understanding the business strategy, and then build your learning strategy around that.
How to Solve the right problems
Having worked with over 100 learning teams in the past 5 years, there is not a lack of business problems lying around. There is just a lack of learning teams uncovering them, and embedding them into your learning strategy.
Form your learning strategy around key issues. Focus on the ones that are most important to the business, either via your scoring system or from your conversations with C-Level execs.
? Learning teams aren't going deep enough here. Engagement, adoption or enablement are subjective metrics, not business KPIs.
? Talent retention, revenue attainment, or net revenue retention are quantifiable metrics. Leaders want to know how learning is impacting bottom line, not just engagement in itself.
Why Consolidate
Consolidating your Learning Management System (LMS) and Learning Experience Platform (LXP) into a single platform offers numerous benefits, including:
The Solution
In my view (and I'll caveat I am biased as I work for a learning tech provider) is a learning system that tackles formal and informal learning equally well.
A system to train any user (internal or external to your organisation) and a SINGLE HOME for learning.
To have one system for learning, it needs to take on the role of an LMS, LXP to cover the end-to-end learning needs of an organisation.
A single learning system would also need to integrate to key IT systems like HR, CRM and productivity tools, create content easily, have in-built content libraries curated to the learners, and an AI-engine to personalise the experience for each user.
This is how Docebo is approaching this space:
Why Docebo?
Consulting Services:
Stellar tech and content is not purposeful if not utilised purposefully. For each of these below, you need an expert "coach" like Docebo offers:
?? Change management - "project coach",
?? Personnel - linking in project team + C-Suite
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?? Processes - linking learning to the business
??Cultural shifts in an organisation - building a learning culture and changing perspectives.
?? Learning success management - "learning coach"
??The implementation, marketing and continuous improvement of your program
?? Tying platform + content together
?? Learning resource management
?? Technical management - "technical coach"
?? Gives you efficiency, technical skills, advice and support on all things technical for your project.
?? Guides you on topics like APIs, CSS, HTML, Single Sign-on, or more complex topics like embedding learning platform into external systems or which data sources to use for learning measurement.
Three Examples
1. Zoom Learning Center:
Zoom have trained 1 million users in one year via their Zoom Learning Center. This is both internal staff and external customers and partners. One single system to train anyone, anywhere.
See link here to see the Learning Center for yourself - https://learning.zoom.us/learn
2. Amazon Web Services (AWS)
The Why?
Goal: Drive product adoption, revenue, and evangelism about AWS products
AWS is training any user within their ecosystem. This includes internal staff, external partners, customers and the generic public.
AWS Training and Certification products include digital training (eLearning), classroom training, virtual classroom, webinars and AWS Product Certifications.
3. L'Oréal
L'Oréal needs no intro, as one of the most iconic personal care companies in the world.
They have built out Access, their learning program to train any audience.
Do you want a single home for learning in your organisation?
It's not utopia ??
It's a reality with Docebo ??
Reach out if you want to see the power of Docebo for yourself ?
AI is changing the world - I am here to supercharge that change | Connecting HR and Tech | 12+ Years Leading People & Product Initiatives | opinions expressed are my own
6 个月thank you for sharing the use cases, Harald F. A. Overaa valuable resource! ?? *out to explore l'Oreal learning hub*
MSc HRO Candidate at LSE | Talent Strategy & Leadership Advisory @ Gartner | Change Management | Performance Consulting | Psychometrics & Assessment Centres | Ex-Deloitte
6 个月I like the idea of having everything embedded into one system! Surely ensures smoother operations.
Finds that perfect learning solution for business leaders | Father of 3 girls that run the world | Owner of an interrupting cat ?? | Made a career swap at 37
6 个月Imagine having to manage so many systems for learning, thats an admin spiders web!