ONE PLATFORM, ENDLESS POSSIBILITIES

ONE PLATFORM, ENDLESS POSSIBILITIES


Customer service is the heartbeat of every organisation - the key to building satisfaction and loyalty. Transform your customer interactions with BeInContact, our 100% Cloud-based Omnichannel Contact Centre solution. ?

Streamline your operations with a single, intuitive web interface to manage all your communication channels. Discover innovative features, unlock new possibilities, and elevate your customer experience to new heights.

The future of engagement starts here!


VOICE CHANNEL:

Seamlessly handle Inbound customer calls within BeInContact’s Agent Desktop, ensuring every interaction is captured and managed effortlessly. Take your outreach to the next level with the Campaign Manager, crafting precise and impactful telemarketing campaigns.

WHATSAPP BUSINESS:

As an official WhatsApp for Business provider, BeCloud enables you to set up professional business accounts and link your fixed or mobile numbers seamlessly. Harness the platform’s power to deliver impactful Marketing, Utility, and Authentication campaigns.

MICROSOFT TEAMS:

Enhance your Contact Center with a powerful internal communication tool. Integrate Teams with BeInContact to streamline collaboration between Customer Service and all other departments, ensuring seamless communication across your organization.

CRM & API INTEGRATION:

Access all customer interaction data whenever you need it. BeInContact integrates natively with leading CRMs on the market and supports custom APIs as well, ensuring seamless connectivity and a 360° view of your customer relationships. ?


What are you waiting for?

Find out the endless Omnichannel possibilities BeInContact has to offer!

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