#190: One-Minute Tips on Delegation and Empowerment
Eric Garner
Author of 37 books on soft skills, founder of ManageTrainLearn and 6 e-learning websites, creator of 22,000+ e-learning resources, all free to access or download, owner of daily "People Skills" newsletter
Introduction
Today, on the "People Skills" newsletter, we're putting the spotlight on our One-Minute Tips slides again.
As the name suggests, the One-Minute Tips slides are our version of short, concise, and focused learning topics, in other words, our version of microlearning.
In fact, on nearly all the slides, the information can be learnt in perhaps half the time, but "Half-Minute Tips" doesn't quite have the same ring about it!
You can browse your way through all of our "One-Minute Tips" presentations in less than half an hour. Which means that, if you want to brush up on any soft skills topics, this collection is perfect when you have some spare time in your day.
The topic of today's "One-Minute Tips" is "Delegation and Empowerment" and we've selected the first 18 slides to show you...
01. What is Empowerment?
Empowerment is a process in which employees are given power in their jobs so that they can: provide better customer service
02. Change Your Assumptions About People
The traditional attitude of command-and-control organisations makes 3 assumptions about people...
03. The New Assumptions
In empowering organisations, there are a whole new set of assumptions about what people want...
04. How Much Should You Delegate?
Senior managers should aim to delegate up to 90% of their work; middle managers up to 60%; and junior managers up to 30%...
05. Own What You Do
One of the downsides of the Industrial Age was that it replaced the skilled crafts-person who owned their work with the mass production worker who owned nothing...
06. Developing Through Delegating
When your reason for delegating work is to stretch others and help them grow, you get a win-win result...
07. The Most Important Kind of Delegation
There are all sorts of reasons why you might want to delegate but the most important reason by far is...
08. Re-Kindle Their Inner Spirit
People are crying out for someone to take an interest in them. There's nothing more soul-destroying than being ignored, or worse, wasted. That's why developmental delegation works...
09. Develop People’s Strengths, Not Their Weaknesses
The single most important thing about development delegation is to develop people's strengths
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10. The Delegation Contract
You need some kind of contract between you and the person you're delegating work to...
11. Trust Them
Once you and your delegatee have agreed the terms of a delegation plan, there's one more thing you must do...
12. You Must Stick Around
The worst kind of delegator is the person who dodges and ducks jobs and then dumps them on the nearest available person. Instead...
13. Out With the Hierarchy
Hierarchies are the natural shapes of control organizations where power is concentrated at the top and delegated downwards. But they're the wrong shape for modern organizations...
14. Flat Structure
A flat structure is one in which there are few levels between the team and team leader. This makes for a more simplified structure and a neater chain of communication...
15. Lattice Structures
A lattice structure is also known as a web, honeycomb or cell structure. In nature, it is a naturally-forming shape...
16. Federalist Structures
The federalist structure describes the relationship between a self-contained individual or team and the parent organization...
17. The Inverted Hierarchy
The inverted hierarchy is a metaphor for the cultural change in an empowered organization. Instead of the CEO at the top of the pyramid looking down on those beneath...
18. Muddy Structures
Muddy structures are the most radical departure from the clear-cut shapes of hierarchies...
What Next?
We hope you've enjoyed browsing through this selection of "One-Minute Tips" and learnt something valuable in the process.
If so, then why not look through some of our other "One-Minute Tips" slides or learn more about Delegation and Empowerment with our other collections.
Remember, that, on Manage Train Learn, you can download any slide presentation for free.
By regularly browsing, viewing, and downloading your chosen slides, you will be able to build your knowledge of any soft skills topics you choose.
With short daily snippets of learning, plus practice, review, and feedback, you will be amazed by how quickly you will become fully competent and confident in your chosen topic.
Well done and good luck!