One Hays. Thousands of opportunities.

We are about to write the most exciting chapter in a Hays story that has spanned 50 years.??

We’re becoming the future-focused, customer-centric organisation equipped with the skills, solutions and technological capabilities of a true leadership partner to better meet your workforce needs and solve the complex challenges you face today, tomorrow and in the future.??

We’re uniting under one name and making a new promise. ‘Working for your tomorrow’ recognises the evolving needs of the organisations we work with.?

In the latest Dickason Debrief, I’m pausing to reflect on what this change means for our clients, customers and colleagues, the opportunities ahead and how we’ll strive for their success.

A new look for a new Hays.??

But I'd like to emphasise that this is so much more than just a redesign of our logo.??

It is a transformation that spans across the whole of Hays.??

From our internal structures to the services we offer, we are reorganising our business around our customers. This means breaking down the historic silos that have caused frustration and difficulty in the past and coming together as one Hays.??

A single, strengthened brand, offering more seamless access to a greater range of solutions and strategies to support our customers in navigating a more complex world of work.?

A catalyst for change??

Change has been on the horizon here at Hays for a number of years.??

To an extent, the COVID-19 pandemic and everything that this entailed provided the catalyst we needed for us to make the shift from intention to action. I’m a big believer that every crisis presents an opportunity, you just have to ensure you make use of it.?

As the world came screeching to a halt, we took the time to talk to our customers. The shift to remote working and a greater reliance on technology also shone a harsh spotlight on the digital experience we offered to clients.??

We recognised there was an opportunity to do things better. So, at a time of enormous change, we kickstarted our own transition.?

‘Working for your tomorrow’ is the culmination of many years of hard work, from hundreds of individuals, following thousands of conversations. It is the start of a new era for Hays as we emerge into a new world of work.?

One Hays. Thousands of opportunities??

In bringing together the whole of Hays – the deep market knowledge, local market people and office infrastructure, the scale of our sourcing centres, our expertise across the globe and the full scope of our service offerings – we are unlocking enormous potential.???

Critically, this realignment puts our customers at the centre of everything we do.??

Rather than having to bring in different divisions to tackle a range of problems, moving forwards, you’ll speak to one team who will be able to reach across the whole of Hays and craft a holistic workforce strategy that exceeds ambition.???

The rebranding simply marks the first step in our journey to ensure we are better positioned than ever before to meet the needs of our clients, offering the specialist recruitment, outsourcing, advisory and training services needed to navigate a more complex and uncertain talent landscape.??

Think beyond, go beyond

For the people that work within Hays, coming together offers a richness of opportunity unparalleled in our recent history.?

Whether that’s strategic account management, training and upskilling, embedding themselves in the extension of our services to include Equity, Diversity and Inclusion, enhancing their sourcing expertise or building better talent pools, the possibilities created by integrating and expanding our services are incredibly exciting.??

Breaking down the internal silos and becoming a more global business will offer our colleagues the opportunity to enhance their understanding of the world of work on a much greater scale. Coming together to serve multinational organisations will demand more innovative thinking, diversity in our approaches and a challenger mindset that doesn’t settle for the way things have been done before.???

Yes, we are asking more from our people than we have done previously. But in return, we are equipping them with the training, tools and opportunities that will enhance their careers and enable them to be best placed to solve the problems our customers face.??

One of our core values is to ‘Think Beyond’, signaling our commitment to continually challenging the status quo, bringing an open and inquisitive mindset and considering every angle before building a solution.??

As we start this journey, I would encourage every person in our organisation to not limit themselves to only ‘thinking’ beyond – but to also ‘go beyond’. It is the small actions, above and beyond our service offering, that create the most value for our customers. Embedding ourselves in their world, understanding their problems and focusing on building authentic partnerships should be our North Star – today, tomorrow and in the future.??

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Doing the right thing today, tomorrow and always

Eagle-eyed readers may have noticed that one value remains the same amidst a sea of change.?

Our commitment to always ‘doing the right thing’ remains. This is a promise that has guided our behaviour and decision-making for decades – and will continue to do so.??

Continuing this as part of our core values encourages every Hays colleague to put the needs, concerns or challenges that our customers face at the heart of everything they do. When you are committed to doing the right thing, you want to ask the questions that get you closer to a better solution, you’re more willing to have the difficult conversations to position people for long-term success and increasingly committed to ‘going beyond’ to enhance the value of the relationship.??

A timeless mantra for a new era.??

Defining success

I was a competitive cyclist in my younger days, racing right up until I left University.??

In the final sprint of a race, it was utter chaos, with bicycles and bodies everywhere. Nimble reactions and absence of fear helped, but most important was your vision. If I stayed focused on the road ahead, I could thread my way through. But if I got distracted or watched my competitors too closely, a crash (and a few broken bones) was almost inevitable.??

So, it became a fine balance of being cogniscant of the position and intention of those around me, while carving out my own route to reach the podium – and the same can be said of our new strategy.??

Success for me during this period of significant change will come down to how well we keep our eyes on the end goal, avoiding the countless hurdles that will inevitably try to trip us up along the way.??

I’m hugely excited about the months and years ahead, because when we get it right, the value that we can provide to our customers is simply incredible. The whole of Hays, working across the globe, facilitated by an enormous infrastructure, deep market knowledge and an evolving array of scalable services and solutions to tackle the talent challenges our customers face.??

It’s a dream that I cannot wait to see transformed into our reality.??

?Read more about the services available to you.

We are ready for tomorrow. Are you?