Olaplex: Bankruptcy or Household name?

TL;DR

- Olaplex: Cut + run or go all-in?

- I don’t invest in my friends’ stock picks anymore


?? The Takeaways

Olaplex is one of the last DTC darlings to fall. Legal scandal + competition have turned this brand-icorn into a take-private target.

  1. Crisis breeds opportunity. If you’ve done nothing wrong, a PR blitz is crucial to own the narrative.
  2. Go where your most avid customers are. Invest deeply.
  3. Bend over backwards for VIPs/??.

+ Why you shouldn’t listen to your friends for investing advice.


LBAB Community - ?Don’t Take Investing Advice from Friends

I don't take my friends’ investing advice anymore.

Over the past 15 years, I've constantly talked with friends/family about investing ideas and specific stocks we want to trade. Then, I’d usually allocate a test budget or make some trades against it.

Now, one of these has become my best investment of all time—my friend told me to buy Tesla back in ~2013. I've held it since then. The best returner in my entire portfolio.

But there's also been a laundry list of investments and other things that haven’t worked out well.

Now, I only do my own research. Only invest against my own strategy. And don’t heavily research other’s stock ideas. I share my thoughts, and it's still great to talk about the stuff with friends and learn about what they're doing.

But everybody's goals + strategies are different. At this point, I have such a specific investing philosophy/strategy it's almost always a guarantee that whatever they're investing in doesn't fit for me. It might make them money. But I almost for sure will lose money on the strategy.

At the end of the day, I have to execute what I believe in and play the long game. Hot ideas/interesting strategies are great and may work for others. But I’m 15 years into this journey, and momentum is more important than chasing new ideas.

But I’m still interested in what strategies are. It’s become more of a hobby to talk about then research for what’s next.

The greatest value I’ve found is to dig a level deeper to learn about the underlying principles or concepts they’re pursuing and see how/if I can apply those insights to my strategy.?

The most important lesson I’ve learned throughout my entire investing career is to build your own philosophy and execute that consistently over the years. There are millions of ways to do it, and it’s valuable to learn from others, but you don’t get rich chasing others’ ideas or constantly testing. Eventually you have to stick and commit.



Let’s Examine This Biz

Olaplex, one go the few remaining DTC darlings didn’t survive the DTC-pocalypse.?Although not for the usual reasons.

Trading at $1.57/share with a $1B market cap, it’s -93% since its Oct ‘21 IPO. This biz has fallen hard from grace, and if it doesn’t get its act together, it’s staring death in the face.

Link to Olaplex's 2023 Earnings

Financial Summary

TLDR Analysis: Falling topline crippled the P&L.

  • COGS, SG&A, and OPEX all rose while Rev declined. ??
  • Net Income Margin fell like a stone. ??
  • OPEX as a % of Rev nearly tripled. ??????

This is why public market investors don’t want to see negative topline growth. As all the other costs of a biz increase over time, decreases in Topline destroy profitability.?

The only reason we’re even considering this deal is that, despite this major decrease across the board, the biz still operates at a 13% Net Income Margin. Right in the sweet spot of best-in-class (~15%).?

Which shows that truly durable, sustaining bizs can withstand difficult headwinds. Assuming no major legal case is about to hit this biz like a ton of bricks.


Let’s Revisit This Biz!

My terrible Olaplex Trade Last July, I got so excited about Olaplex’s biz model from covering it that I actually bought some shares.

Let’s just say that didn’t work out for me. I lost $$ on that trade.

Since then…

  1. The stock lost more than half its market cap.
  2. Sales fell 35% YoY, and Net Income fell $61m.
  3. Their class-action lawsuit was dismissed without prejudice in court on a legal process.

But the damage was done to their stock + brand. It didn’t have the continued growth, or profitability I was expecting.

It’s a great reminder that these breakdowns are educational & fun but definitely shouldn’t be taken for investing advice.


Let’s Fix This Biz!

Here are the 3 steps to repair this damaged hair care brand and restore its bonds with consumers, stakeholders & incredible 30% Net Income Margin.

1) Full Scale PR Blitz

While the lawsuit isn’t proceeding, the damage has been done. Sales are down 35% YoY mostly from:?

  1. Professional: -40% YoY?
  2. Specialty Retail: -43% YoY

These 2 channels account for 76% of Olaplex’s previous year sales. When you notice that DTC sales only dropped -15% YoY, 1 insight becomes obvious.

Consumers are concerned in general, but it isn’t a death blow. Resellers are the most concerned about potential legal action.?

This is a brand defining moment for Olaplex. If Olaplex’s product really doesn’t harm consumers then all the stops need to be pulled out to address concerns.?

I’m not talking about just sharing test results and the CEO answering some questions on an earnings call. They need to be loud and public about how they are doing everything for the customer to ensure their hair doesn’t break from using the product.

Which is important, considering the brand's entire value prop is repairing broken hair.

The team needs to:

  • Build in Anti-breakage/Happiness guarantees for all products. Extend this to products bought from Professionals and Resellers.
  • Indemnify Professionals and Resellers in any future lawsuit for product-specific issues.
  • Launch full-scale media blitzes around how this product doesn’t cause breakage and all the incredible success stories it has.
  • Be clearer on what hair types it works with and which it doesn’t.
  • Collaborate with universities to study the effect of the product over time to prove the chemicals in the current formulation don’t cause hair issues.??

Will these steps cost money and be “expensive”? Yes. But are they more expensive than Sales continuing to shrink by 35% YoY?

The beauty of this biz model is that Professionals are both customers + resellers. Outsourcing that key Go To Market (GTM) function is what gives this biz the potential for 30%+ Net Income margins.

Rebuilding Consumers’ & Professionals’ trust is going to be time + capital intensive, but there isn’t a biz without it.

Takeaway:?If you’ve done nothing wrong, convince everyone of the truth.


2) ?Expand more Internationally

Currently, 55% of Olaplex’s sales comes from countries outside of the US. And this is for good reason. While Hair coloring seems like a popular activity, other countries see much higher % of their population that dye their hair.


Charles Schulman

Principal at C.R. Schulman & Company

9 个月

Or, cashing out before their shares become worthless.

回复

When I was leading Merchandising and Planning at Hair Cuttery OLAPLEX was great for us. We had the benefit of professional education and application for the customer. When the news of them going public came about I did not think they were positioned to survive the demands of being a publicly traded company. I thought the assortment was too narrow and customer conversion would be tough outside of a salon. I think some of my thoughts were validated when I had seen them on QVC - I was just randomly checking to see what they were selling live and it was OLAPLEX and it was their todays special value. If you know anything about QVC more often then not if their TSV is on an auto pay offering at some point in the day - their expected demand is in trouble. Maybe they went public too soon. There were some great people I worked with there.

回复
Charles Schulman

Principal at C.R. Schulman & Company

9 个月

Insider sales don’t help

回复
Julia Kinner

Growth Strategy & Execution for B2C Challenger Brands | We Help Our Clients to Achieve Exponential Growth | Accepting New Growth Consulting Engagements

9 个月

Great use case Jeremy. I think a lot of things come together here. A lawsuit, a product that is maybe not as great as communicated with lower loyalty than expected, professional care and retail with high fragmentation, a hyped IPO, a high price point, a complex product portfolio... Jeremy Horowitz'

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