Often, "No Good Deed Goes Unpunished"

Supporting Colleagues Struggling with Substance Abuse: Navigating the Challenges

Last night I was approached by a past employee (let's call him "Dave") who reached out with a tragic story and was desperately asking for help. Honestly, I am a sucker for a hard luck story - I always want to help if I can; however, this time I steadied my emotions and remembered the "why" we had terminated "Dave" originally. I asked him for some recent references to verify some of the horrible stories I had just heard so passionately delivered. As you can imagine, almost all of the them were "somewhat true," but the real truth lied in the fact that all of the issues which plagued Dave were of his own misdeeds due to substance abuse.

Substance abuse is a pervasive issue that affects not only individuals but their families, friends, and colleagues. When someone in the workplace is battling addiction, it can be a complex situation. On one hand, there's a natural human desire to help someone in distress, especially if that person is likable or talented. On the other hand, as many have found, the saying "no good deed goes unpunished" can be painfully true in these scenarios. Addicts can be manipulative and deceitful, a direct consequence of their addiction's grip. So, what should you do if you suspect a colleague is struggling with drugs or alcohol?

Understanding the Complexity of Addiction

First, it's crucial to recognize that addiction is a disease. Those suffering from it are often battling much more than just a bad habit; they are dealing with a chronic, relapsing disorder that affects brain function and behavior. This understanding can foster empathy and patience, which are vital when dealing with this delicate issue.

What Can You Legally Do?

If you suspect that a colleague is suffering from addiction, there are several steps you can legally take:

1. Document Observable Behavior: Keep a record of incidents that suggest substance abuse, such as frequent absenteeism, erratic behavior, or decreased productivity. This documentation can be useful if the situation escalates and requires intervention.
2. Discuss Your Concerns Privately: Approach your colleague in a private and non-confrontational manner. Express your concerns openly and honestly. However, focus on behaviors and their impact rather than accusing them of substance abuse.
3. Encourage Professional Help: Suggest that they seek help from a professional, such as a counselor or an addiction specialist. Many workplaces have Employee Assistance Programs (EAPs) that offer confidential and professional support.
4. Inform HR or a Trusted Supervisor: Depending on your workplace policies and your relationship with the colleague, it may be appropriate to inform HR or a supervisor about your concerns, especially if you believe there's a risk to safety or significant disruption to work. Remember, this step should be approached sensitively and confidentially.

What Should You Avoid Doing?

While it's natural to want to help, there are certain pitfalls you should avoid:

1. Do Not Cover Up: Avoid covering up or making excuses for your colleague's behavior. This can enable their addiction and delay them seeking the help they need.
2. Do Not Lend Money: If a colleague asks for money and you suspect it's for buying drugs or alcohol, it's important to refuse. Lending money can also contribute to enabling their behavior.
3. Do Not Diagnose: Unless you're a healthcare professional, avoid making medical diagnoses or assumptions about their condition.
4. Avoid Gossip: Keep your concerns confidential and professional. Spreading rumors can harm your colleague's reputation and exacerbate their problems.

The Importance of Boundaries

Setting boundaries is crucial. Decide what you are and aren’t willing to do. You can offer support, but you also need to protect your own mental health and professional boundaries. Remember, you cannot control another person's behavior, nor are you responsible for their choices.

Conclusion

Helping a colleague who is struggling with addiction is fraught with challenges, but it can also be an opportunity to positively influence someone's life. Approach the situation with empathy, caution, and respect for their privacy and dignity. Ensure that your actions are informed by company policy and aimed at supporting your colleague in seeking professional help. Above all, take care of your own emotional well-being throughout the process.