Ofgem requests information to analyse suppliers’ plans to replace RTS meters

Ofgem requests information to analyse suppliers’ plans to replace RTS meters

Ofgem has issued a Request for Information (RFI) to suppliers with Radio Teleswitch (RTS) meters within their customer base. RTS meters automatically switch between peak and off-peak tariff rates, such as Economy 7 or 10, or they remotely turn off an energy customer’s heating or hot water by using the signal transmitted by the BBC radio service. This is a legacy industry-run service, which is being phased out and is currently planned to end 31 March 2024, unless extended further.

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Energy suppliers throughout Great Britain should be proactively identifying and contacting customers who still rely on an RTS meter to have it replaced with a smart meter variant. We expect suppliers to manage this process well ahead of the expected end date. This RFI will allow us to closely evaluate suppliers’ plans to replace all RTS meters with a smart variant, and the challenges they are currently facing alongside the mitigations they have in place to overcome these.

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We will work with suppliers and other industry stakeholders to ensure that all RTS customers have appropriate metering arrangements in place and are able to experience the benefits of smart metering more quickly.

If you have an RTS meter, you can find out about replacing it here.

Mike Young

Business Development Consultant | Bid Writer | Public Speaker | Councillor

1 年

Instead of spending money on this. Maybe you (Ofgem) could just help out SMEs who are still being smashed by extortionate energy costs... Businesses are dying so this work is probably irrelevant in the grand scheme of the nation's economic issues.

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Richard Nailor

Retired Independent Engineering Audit and Assurance Professional

1 年

??… yet again Ofgem are running around with a bolt looking for the stable door that let more horses out … The Radio Teleswitched Meters that piggyback back on a Radio 4 carrier wave have been known to be an issue for at least 10 years when the BBC said they were closing their ancient technology systems delivering these signals . The solution was supposed to be Smart Meters that we were all supposed to have installed by 2020. But our dozy regulator wanted to run with the sheep and the wolves and would not mandate Smart meters, instead encouraging their use and hitting suppliers hard if customers said no. The Problem; BBC Radio 4 is coming off LW: at least, separate scheduling for LW is to cease in March 2024, so that's an end to The Daily Service and RTS signals. They shift to DAB station Radio 4 Extra. It'll be off completely everywhere by Dec 2027. A decade has been wasted and now the problem is upon us with the RTS signal soon to be no more Ofgem comes out from under a warm blanket asking if the industry has had any good ideas to solve it . What we needed was decisive policy 10 years ago, what we got was a mess ( as usual) and Ofgem playing catch up ( as usual) ????

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Gareth Young

Retired at Arup

1 年

Try OFGEM ask’s please, please maybe pretty please but not requests

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