Offshore Software Development Comprehensive Guide for 2023
The early days of offshore software development began in 1996 when the US company General Electric opened its first IT center in India where production costs are much lower. Nearly 3 decades later, the offshore development market size has boomed to $122 billion in 2021 and 76% of Deloitte’s surveyed executives indicated that IT functions were outsourced in 2022.
Offshore development can be handled by the company itself or outsourced to a trusted IT outsourcing vendor . But in most cases, companies choose to outsource to simplify the process and reduce headaches.
So, given the trend of IT outsourcing, this article will give you a comprehensive guide to offshore software development outsourcing to help you further understand the context and guide you to make the most out of your outsourcing decision in 2023.
Overview Of Offshore Software Development
Let’s understand the basics before we dig deep and figure out if offshore development is the right choice for your company.
What is offshore software development?
Offshore software development is the process in which a business sends its development project to an overseas country where production costs are lower. In the case of offshore outsourcing, the business will hire an offshore software outsourcing provider to handle the task.
For example, a company in the US hires offshore developers in Vietnam to develop an enterprise resource planning (ERP) system.
Also read: In-house development vs. Outsourcing
What types of offshore software development models are there?
There are three common types of offshore development models :
1. Fixed-price IT outsourcing model
When a fixed expense is determined before the commencement of the project, it is called the fixed-price model, or project-based offshore development model. This is one of the most popular outsourcing models for clients as it transfers almost all responsibilities and financial risks to the vendor.
Fixed-price IT outsourcing model is ideal when the project comes with clear requirements and expectations for the outputs.
Typically, these projects are small- to mid-size, short-term or one-time, with stable market conditions and unchanged customers’ needs.
2. Time & Material IT outsourcing model
With the T&M model, the clients pay the bill based on the hourly wage and material costs used for the project. This model brings lots of flexibility to the clients and allows them to adjust the plan according to real-time changes and demands.
This model is tailor-made for projects with unclear requirements and timelines, whose aspects can be subject to change, and typically are complex.
3. Dedicated team IT outsourcing model
The dedicated model refers to the case that the vendor provides the client with an exclusive offshore development team. The team then works under the client’s management like a remote in-house team and can be given multiple tasks on multiple projects.
In this model, the team size varies for different projects and the timelines can last for years. This model is often preferred for long-term, high-standard, and flexibility-prioritized projects.
Onshore vs. Nearshore vs. Offshore Outsourcing
Now you know what offshore development is but don’t mix it up with these two similar terms: Onshore and Nearshore.
Here comes a comprehensive comparison of onshore, nearshore, and offshore software development.
So, Why Offshore Software Development?
To give you an objective view towards offshore outsourcing, we will go through:
Benefits of offshore software development
1. Cost reduction
One of the main reasons leading to offshore development hiring is cost reduction. This is because the top offshore countries like India, Vietnam, Romania, and Poland require lower expenses for operation, infrastructure, and labor than developed countries.
Let’s take the estimated total yearly pay for developers for reference. It takes around $95k for US developers and approximately $23k for developers in Vietnam .?
2. Access to talents
By shipping jobs overseas, companies can access a far wider pool of talent and specialized skillsets to get the tasks done well.
Involving people from diverse environments can bring not only diverse tech capabilities but also a fresh perspective to the table. Especially for startups and small companies with limited human resources, offshore outsourcing is truly a great chance to get industry experts to carry out sophisticated tasks.
3. Better localization
In specific cases, an offshore development team helps businesses build more localized software and better implement user-acceptance tests.
Imagine when a European company wants to develop software for Asian users, it’s better to involve Asian developers and testers. They have a deeper understanding of the cultural behaviors of local users and can guarantee better user-friendliness.
4. Extension of working time
Another worth-mentioning advantage of offshore development is the extension of working time thanks to the timezone difference.
By having a remote team taking turns with your in-house team, you can get your tasks processed 24/7.
For illustration, let’s take the story of our client, who is 11 hours far from the Vietnamese timezone. They have users playing their games 24/7 and need to ensure that everything always goes well. For that reason, they have a QA team from LTS Group execute testing whenever their team leaves the office.
Besides the undeniable merits that offshore software development offers, this model poses some challenges. Nothing can help you to avoid obstacles better than being fully aware of them. So, keep scrolling to discover what issues you may encounter.
Challenges Of Offshore Software Development
1. Poor coordination
Poor coordination has always been one of the major offshore software development challenges, which often results from cultural and timezone differences.
In many cases, one business needs an offshore development team to work as a remote in-house team or coordinate with its onsite team for mutual tasks. However, people from different cultural backgrounds can differ in opinions and behaviors, which may make cooperation rockier.
Furthermore, any significant gap in the timezone will bring about middle-of-the-night meetings to handle urgent requests.
Overall, poor coordination may happen and make it challenging to keep everyone on the same page.
2. Poor communication
Poor communication is another critical problem that often results from language and distance barriers in offshore development outsourcing.
The lack of direct communication and language barrier can cause confusion about requirements. Eventually, the misunderstanding will negatively influence the final results and project quality.
3. Flimsy security
The next ever concern in offshore web development is low protection due to distance and the lack of control.
Offshore development outsourcing means letting an external party do your work from a remote location. That’s why, there exist various security risks you might face such as data breaches and code theft, which in any case will lead to tangible and intangible losses for businesses.
4. Broken process discipline
Another headache when delegating your work to offshore developers is that any discipline can be broken.
For example, a module in the Waterfall development model is passed without enough reviewing and confirmation between you and your vendor.
This is because when sending your job overseas, the timezone difference and the lack of face-to-face meetings may lead to many coordination barriers, making it hard to maintain a strict collaboration schedule.
Even though offshore software development may pose several challenges, in some cases, it is essential to count on an offshore development team. Keep scrolling down to discover when to outsource your projects.
More of this: 6 chronic problems with Offshore Development Center
So, When Should You Hire An Offshore Development Team?
With the above pros and cons of offshore development, it will be an optimal choice when you want to:
How to Set Up an Offshore Development Center?
Now, LTS Group – a trusted offshore development center service provider in Vietnam – will suggest you a framework to effectively set up an offshore development center (ODC). Here are the 6 recommended steps to follow.
1. Goal and vision clarification
The first and foremost step in any outsourcing project is to clarify your project goals and vision, including reasons why you want this offshore development center and your expectation from it. These will significantly affect your decision in the next steps.
For example, if you realize that your software project may last for years and your biggest goal is to reduce cost, you should consider an ODC vendor in stable and low-cost regions like Southeast Asia.
2. Location selection
Choosing an appropriate offshore location will impact your offshore project in terms of costs and stability in the long term.
As of 2023, the top regions for offshore development appear to be South and Southeast Asia, North and Latin America, and Central & Eastern Europe. More specifically, India remains the leading destination, while Vietnam is regarded as a rising star in this domain.
3. Vendor selection
Vendor selection is a critical step to ensure the quality and security of your outsourced project. You can ask for recommendations or go to review platforms to have a list of vendors, then investigate their ability, trustworthiness, and suitability to select the right one.
领英推荐
4. ODC model selection
Now that you already have a suitable vendor, the two parties should agree on an outsourcing model that best facilitates you and your project. There exist 3 common models for you to choose from based on your requirement, time frame and other factors.?Please check out the above section on offshore development models for further insights.
5. Offshore development team formation
It’s vital to carefully hand-pick every member of your offshore team, too. You should spend time interviewing and assessing the ability and suitability of the IT developers from outsourcing companies. In any case, remember not to underestimate the language and cultural behaviors aspects to steer clear of potential misleading, inefficiency or poor final work results.
6. Coordination disciplines creation
It’s time to set a guideline for smooth communication and collaboration to minimize the challenges and maximize the benefits of offshore development. The way you present this guideline and decide its coverage depends on specific situations, but it should at least cover:
More on this: Essential guide for Offshore Development Center setup
Offshore Software Development Rates by Region and Country
Offshore rates for software development directly affect IT outsourcing budget, hence is an important factor to consider before setting up an ODC.
The rates will vary by region and country, and even within each country based on different seniorities and skill sets.
As said before, in 2023, the most popular regions for IT outsourcing are South and Southeast Asia, North and Latin America, and Central & Eastern Europe. Here is an infographic featuring offshore software development rate ranges for each area.
More specifically, we have software outsourcing hourly rates by skills and seniority in each region as below.
In terms of the average software engineering salary by country which can partially represent offshore application development costs, here is a list of software developer salaries from the lowest to the highest countries:
Source: Glassdoor
The list reveals that the highest-paying countries for software developers are the US, Switzerland, Finland, and Denmark.
And the most budget-friendly countries in terms of software development costs are India, Nigeria, China, the Philippines, and Vietnam.
How to Choose an Offshore Software Outsourcing Company?
Selecting the right vendor helps you make the benefits outweigh the risks in IT outsourcing. Hence, keeps these criteria in mind to choose the most suitable IT outsourcing company.
1. Transparency
Transparency is the top qualitative aspect that a business should consider when choosing a remote IT outsourcing partner.
A transparent IT vendor is a partner willing to clarify potential issues concerning your project and how they will resolve them, inform you early and exactly what is happening during the development process to avoid issue escalation.
2. Understanding your business
Understanding your business is another paramount factor to ensure project quality and close relationships. A vendor who makes an attempt to understand your business model, business culture, and project vision is more likely to smoothly collaborate and provide innovative yet vision-aligned software that solves your end-users’ pain points.
3. Strong and relevant portfolio
It’s vital to investigate if they have a quality experience, too. Check references, past clients, feedback and their development portfolio, especially the ones relevant to your upcoming project. These will give you an idea of their offshore web development services, work style, capability, and trustworthiness.
4. Clear and frequent communication
Communication is another key to effective IT outsourcing. Your potential software development vendor should fluently communicate in your preferred language and support your prioritized communication tools. They should also guarantee a regular meeting schedule to report the current working process or any issue that arises.
Surprised as you may feel, all of these start with their quick responses to you right from the beginning.
5. Cost-effectiveness
Pricing is always a deciding factor in outsourcing decisions. It is advisable that you check their available outsourcing pricing models and the estimated cost for your project before picking your vendor.
6. Timeline guarantee
Working without direct interaction and complete control may be challenging for you to keep track of the progress. To ensure the offshore development team delivers the product on time, you should ask if they can meet the given deadline and their responsibilities in case of delay.
7. Skillful software engineers
As accessing new capabilities and industry experts are a major purpose of IT outsourcing, top IT talent is a must criterion.
To make sure you have a team of high-quality IT engineers to take care of your project, you should spend time reviewing their software developers’ CVs and accessing them during interviews.
Also, that the company invests in training IT talents will be a bonus during vendor selection. For instance, LTS Group has its IT academy – LTS Edu to spot and nurture top talents for businesses around the globe.
8. Clear security standards
Security standards vary from project to project, but there are three common types of security that outsourcing companies apply as follows:
Want a further detailed guide on vendor selection? Check out 12 questions to ask to hire the right software vendor for business owners now!
Offshore Software Outsourcing Trends in 2023
So, amid the current world context and the fast-evolving nature of technology, what IT outsourcing trends will take the spotlight in 2023?
Multi-partner sourcing
Going through the current instabilities in 2022, ranging from the Russian invasion of Ukraine to China’s strict pandemic lockdown, business owners have realized the urge for software vendor diversification to not over-rely on a single supplier or country.
That’s why in 2023, there will be a movement from single-vendor management to holistic ecosystem management, in which aligning multiple software vendors on a single objective will be quite challenging for the first time.
High priority over cybersecurity
When asked “What are your expectations from your use of third-party services?”, cybersecurity topped the answer of 81% of surveyees of the 2022 Deloitte Global Outsourcing Survey .
In 2022, according to Cyberseek, unfilled cybersecurity jobs in the United States hit a record 465,000 which is approximately half the total cyber positions. Meanwhile, 83% of IT leaders with in-house security teams are considering outsourcing in 2023.
Increased demand for cloud services
In light of the continuous thriving demand for cloud integration, cloud technology implementation is projected to be a high-demand function that businesses expect their offshore vendor to handle in 2023.
According to Yahoo Finance : “Cloud services market to surpass US$ 4.4 trillion by 2033”, in which SMEs group comes with the highest demand.
And last, qualitative aspects over quantitative aspects
Cost-effectiveness used to be the primary key in vendor selection and cost-reduction used to be the top reason for offshoring for many decades.
Yet in 2023 and the near future, the most influential factors in vendor selection are shifting to qualitative aspects like “transparency” and “understanding of our business”, while the top reasons for outsourcing are changing to the prioritization of capabilities and keeping up with technology and regulatory changes.
FAQs About Offshore Software Development
1. How to manage your offshore developers?
Working with an outsourced and remote team is not always simple but definitely manageable. Here are tips to effectively manage an offshore development team:
2. What services can be outsourced?
Fortunately, almost all IT tasks can be outsourced to an offshore software vendor. The most commonly outsourced processes are:
3. What are the best countries for offshore software development?
As of 2023, the most popular destinations for IT outsourcing are:
Explore more: Why IT outsourcing to Vietnam?
Conclusion
You’ve gone through a thorough guide on offshore software development by LTS Group. That’s quite a lot of knowledge, we know. But it will give you an overview of offshore development and guide you to make the most out of your outsourcing decision in 2023.
As one of the leading IT solutions providers in Vietnam who has worked with clients in 11 countries, we understand every challenges that a business may face when delegating part of the business to an overseas vendor. Don’t hesitate to tell us your story and let us help you solve the pain and maximize the gain.