The Office is Dead?! ?Long Live Remote Working
The office is dead. I realize that may not be immediately apparent but it's indisputable. The 2008 financial collapse killed the vanity office and marked the rise of co-working spaces. The why is as obvious as the when – real estate costs had risen to a point where companies could no longer justify paying them. In order to cope, companies shoehorned more people into less space. In return, the devolution from what the office was originally designed to be was complete. What began as the optimum place to do deep focussed work now survives as open-plan everything where disruption and distraction are impossible to escape.
We are now in the ludicrous position where workers commute to the office to use technology that is functional and available almost anywhere on the planet. When the office was devised it was the only place you could access the technology you needed to do your job – which explains why we traveled to them. With that no longer being true it has no purpose.
Here are 7 reasons why the office is dead and why remote work is inevitable:
1. ?? Cost's too high
One company I recently spoke to spends $4,000+ per month, per desk for workers to be in San Francisco. Bundle the exorbitant salaries it takes to attract talent in such geographies and the costs of doing business become uneconomic.
Companies who do not go remote will cost themselves in talent as well. Office-based companies can only hire the best talent in a 30-mile radius of the office, disqualifying themselves from 99.9% of the world's most talented people. Decentralized companies won't just be more talented on average, they will also be more diverse.
2. ?? Focus impossible
Sitting in an open-plan office right now, stand up and look around. How many people do you see with headphones in? The noise-canceling headphone has become the office worker's only defense against the worst possible working environment.
3. ?? Disruption's default
Instantaneous gratification is the default setting of the modern world. This has permeated every part of our lives and the workplace is no exception.
Got a problem? Workers brazenly interrupt their colleagues to get an answer. Never mind that it will take that person 30 minutes to get back into the flow they were knocked out of. Collaboration is used interchangeably as an excuse for disruption. Teamwork is necessary, instantaneous access or responses are not for 99.99% of situations.
4. ?? Workers want remote
5. ?? Commuting 25 days a year
I became a remote worker because I didn't want to waste my life sitting in a pollution emitting steel coffin every day on my way to work. Having founded my first business we started out with the intention of being fully distributed. It was a revelation.
Nothing has delivered a higher quality of life than this. I now workout, read and eat with my family every morning in less time than my previous commute. Commuting is a tax you pay on your quality of life daily while harming the environment and it is insane.
6. ? Time in office KPI is bullshit
We've all had bad managers whose only metric for measuring performance is how much time you sat in your seat every day. They lack the skills and tools which enable them to measure it by your output instead.
Remote work necessitates companies that understand performance in a more tangible way than time. It's telling that the people most against remote working are these same middle managers. Reluctance is a mask for the implications of the office environment.
7. ?? Adult kids clubs
Bean bags, beer fridges, games consoles and ping pong tables. People don't want more playful offices, they want more trust, balance, control, flexibility and autonomy to do the best work they have ever done.
They want to work remotely. Companies that want to attract and retain world-class talent need to offer trust, not toys
What's holding back the rise of remote?
In 2019, Doist received 9,249 applications across all their openings and only added 9 people to their team (or 0.1% of all applicants). There is a lot of demand for remote jobs, but not enough supply. The bottom line is we need more remote companies, especially remote-first.
- not enough jobs to go round
- huge demand for remote roles
- remote = access to great talent
- exponential growth is inevitable
There is a huge first-mover advantage for remote companies to increase the talent level way beyond office-first companies. Every company that refuses to offer remote work will be replaced by a remote-first company eventually.
First-movers will:
- attract talent
- retain best people
- maintain engagement
- expand talent pool globally
It’s not enough to ‘go remote’
Companies need to understand how to do it, becoming more effective and productive. It's not enough to begin with a desire to do something without a fundamental understanding of the requirements to make the change. A huge number of companies stand at the edge of the cliff ready to commit hoping to build a plane on the way down before they hit the ground.
They need to leverage the benefits of remote working not replicate the bad parts of office work because it’s familiar. They need to understand asynchronous over synchronous working otherwise their transition to remote working will not lead to the productivity increases that it should.
A bad remote working experience could be as deadly for companies as not making the transition at all.
Everyone is coming to the conclusion at the same time
- Remote work's inevitable
- regulatory compliance is imperative
- a great experience is key to retention
- remote workers should be safer, more comfortable and productive at home than they would be in an office, letting them do the best work they ever have
- human connection and culture will be incredibly important.
There is no easy way to guarantee these things
It's why we built Firstbase. Having built a previous startup we realized how broken remote work setup is. We wanted our workers to have a great experience and establish the best remote work culture on the planet. Nothing existed to make it easy to do that, so we built it.
Having mentioned it to a few friends building remote teams we saw it was a problem for them as well. I’d supplied these types of goods to the most remote environments on the planet, Oil rigs off the coast of Ghana. Our co-founder and CTO had done cybersecurity for the most remote teams. We knew we were the best team on the planet to do this.
What is Firstbase?
Firstbase is the only all-in-one provisioning platform that lets companies provide the practical equipment their remote workers need at the touch of a button. We ensure your team is safer, more comfortable and productive at home than they would be in an office.
We save you time getting a remote worker set up at home, spread the upfront cost over 3-years and are responsible for delivery, maintenance, upgrades, and repairs while the materials are deployed. We also collect it if a worker leaves your employment.
Driving innovative commercial real estate asset solutions.
8 个月And the office responded: "the rumors of my death are greatly exaggerated!" In certain circumstances WFO is doing alright. https://www.dhirubhai.net/posts/johndewenter_in-vibrant-urban-neighborhoods-even-older-activity-7171187243833868289-D3Ee?utm_source=share&utm_medium=member_desktop
I never thought that I would fan-girl for a private business that I didn't have shares in, but Chris, I love your organisation. You rock!
Director at Midstocket Development Company Ltd
4 年How does it work for ICO data-protection, GDPR, and lone-working policies? Is the employer liable/responsible for the right seating and lighting etc. being provided? Does the person's home become 'work' from an insurance perspective if they have an accident or something gets stolen or broken? I think there are a lot of angles that haven't been thought through in the current push to make this the more popular.
Underwater Inspection Controller at DeepOcean Group. Part of the Aberdeen Team.
4 年Interesting article Chris, however can’t help but feeling that like most things, remote working will develop its own niche, rather than become the norm. A reasonable portion of the workforce already do this, but on the road, constantly travelling to provide services. However, what is becoming apparent is that forward thinking companies are investing in high grade technology to reduce the time on the road for the users of deployed equipment that provide those services. It’s ironic that the communications and equipment interface technology to facilitate this is being installed at the base of operations, namely the ‘Office.’ Having worked remotely, away from base and at home for nearly 40 years now, and have continually worked with many others within the same scenario, I think I can safely say that working from home is great for short intermittent periods, but the bottom line is we are social creatures, who need face to face interaction. Productivity is invariably boosted initially when people start working from home, however in my experience, that gain is slowly diminished, over a period of two to three months.
Architecture | Planning | Construction Management
4 年An interesting take on the future of WFH setups. Potential cost savings, from the reduction in required office space to reduced/eliminated commute expenditures, could be great. The time savings alone would be game-changing. However, it's not this one-size-fits-all solution that's currently being peddled. While advances in technology have created a world in which most jobs CAN be done remotely, that doesn't mean they should be. Architecture, planning, and urban design would suffer immensely. Take away face to face collaboration, and we lose human-scale solutions. While it's tempting to make such knee-jerk predictions based on current events, people (especially Americans) tend to be creatures of habit. I remember being a recent college grad, paying $4.25/gallon gas. "Go Green!" was a common mantra, Hummer shuttered it's doors, and we moved toward increasingly fuel efficient vehicles. "Death of the SUV" was all but guaranteed - until it wasn't. Oil prices retreated, truck and SUV sales shot through the roof, and now major US carmakers are slashing the majority of sedan offerings. The American office model won't be transformed overnight. The tax implications of homes becoming live/work spaces will be astronomical. Hang on tight...