Office 365 Subscription Service Broken

Office 365 Subscription Service Broken

I have been trying to change the credit card that Microsoft uses for my Office 365 subscription for a month. Even went so far as to talk to a support rep (good luck figuring out how to do that) and after he tried for 15 minutes, he just hung up on me. What happens when I hit the renewal date? Do they just cancel the subscription? You would think Microsoft could figure out how to make their subscription service work well, but....

Matthew Clancy, CPA

Extrapolating from Trends and Pointing out the Obvious when on LinkedIn

4 年

Low Cost Resources..... Trillions in technical debt. Hope Elon avoids them at SpaceX else ?? will be exploding instead of flying....ask Boeing

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Phillip Louis D'Amato, B.S.,RCS

I am a contributor to Bizcatalyst 360. I am a pediatric and adult echocardiographer.

4 年

It's time to upgrade the Microsoft payment service. Oracle does it right.

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How long has it been broken?

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Mike Spence????

Frontline GTM Leader | 3x Microsoft Security Partner of the Year | Risk Informed Cyber Defense | Business Partner |

4 年

Brad Anderson ?? signal for the customer experience team

Terry Dickerson, MBA

I help companies strategically & tactically align IT and business operations by re-imagining operational excellence | PMP | Digital Transformation | Enterprise Architecture | Program Management | M&A Integration

4 年

Jeff Loeb, I hope they figure this out as my subscription renewal is coming up soon and I am in the same boat. (I just checked after seeing your post and had the same message).

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