OctoBot: enhancing customer service

In this regard, each step of the service sequence is reviewed and improved to offer the quickest and highest quality of service. From welcoming the guest till the final moments before they leave, a strong intent is placed on making sure we exceed their expectations.

What of their experience booking with your establishment?

Anyone who has worked in this industry knows that it’s an uphill race getting a customer to enjoy their experience if they’ve arrived already unhappy.

These guests tend to send back food to the kitchen more often, react less positively to any attempt to make their evening a success and end up affecting the experience offered to every other person in the dining room.

The labor shortage and the rising costs of labor

How many of you have a phone that rings all service without anyone to answer it? Of course, if you had enough people you’d be able to handle your customers requests online, by email and on the phone. But odds are, either the labor shortage or the rising costs of labor is a major impediment to the quality of service you provide. After all, your hostesses can’t help busboy reset tables, greet guests and answer the phone all at the same time.

Your managers save the day

As with every other challenge the responsibility of being at 3 different places at once falls upon you managing staff. Running from the pass to the floor, to the entrance, and back to the phone. However, expecting managers to multi-task so much isn’t preclusive to success. After all, they might be able to do payroll, emails and phone calls all at once, but now whose overlooking service?

AI-Solution

Our brand wishes to partner with restaurants by providing the most intuitive tools to help restaurant people and ensure that our products continuously make your life better.

We offer a better alternative

What if you could delegate this portion of customer service, and have a more guest-facing approach to your team’s task distribution?

AI-Solution offers OctoBot. The automated conversational agent tailor-made for the restaurant industry.

OctoBot's model is trained based on pre-designed responses that were used to manage online, e-mail and telephone customer service for a restaurant receiving 500+ e-mails and 1000+ calls per week.

It can answer customer inquiries 24/7, with an adequate tone for customer service. It also speaks every commonly spoken language fluently.

How?

·???????Make an appointment.

·???????Tell us about your customers' recurring questions.

·???????Your personalized version of the chatbot will be quickly uploaded to your website by our team.

After a 1-month free trial, you can decide whether you wish to keep using OctoBot.

How?

You can now reposition your staff to more guest-facing tasks.

To get started:

·?????Make an appointment.

·???????Tell us about your customers' recurring questions.

·???????Your personalized version of the chatbot will be quickly uploaded to your website by our team.

After a 1-month free trial, you can decide whether you wish to keep using OctoBot.

Why?

If you're wondering what's in it for you, this is what your customer service will look like after receiving the help of OctoBot.

Book your appointment and free estimate now on www.ai-solution.ca!

Thank you very much for taking the time to read our article.