October's edition of All Aboard Accord
Our chatbot and webchat can save you time
Our chatbot is a great way for you to find the answers to your basic questions quickly and easily and is something we review and update regularly based on your feedback. If you can’t find the answer you need, you’ll automatically be transferred to one of our experienced BDAs on webchat.
Our BDAs are the same colleagues who answer your calls. Chatbot and webchat are a great first port of call for your queries, saving you time to concentrate on what matters most – your clients.?
Listen as Nicola Oates, Telephone BDA Team Manager at Accord, explains how it works.
Our Cascade Score product range just got even better
Our Cascade Score range offers lending of up to 95% LTV for house purchases (excluding new build) and remortgages for those that don’t meet our high ?LTV scorecard but do meet our standard scorecard. This range is easily found on our website or sourcing systems.?
A message will appear at DIP stage after the loan amount confirming if a Cascade Score product needs to be selected.?
You don’t need to do anything differently – simply submit your DIP as usual and our system does the rest.?
Completing a product transfer
It’s as simple as 1, 2, 3 to complete a residential product transfer with Accord.
It’s easy to do a product transfer with a term amendment to suit your client's budget without having to rekey the mortgage application.?
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Did you save your BDMs details?
We recently emailed our brokers a QR code with all their BDMs contact details – did you receive and save yours so you can contact them easily?
Why not take this opportunity to make sure that your contact details are also fully up to date on our systems??
You can easily update your contact details by logging into your account and accessing your profile.
The Accord Growth Series
The Accord Growth Series is designed to help you to grow your business, sign up for free here .?
Our content is relevant, on topic and available to support you - our broker community. Check out our recent podcast on Mental Health which shares some great advice and useful links to support you - and your clients.
Latest Content
Maybe you have a great idea or want to be part of the Growth Series? Get involved with the Growth Series community here , we'd really love to have you on board with us.
I&D Calendar
What's on next month?