October Update: New Rotas Module & More!

October Update: New Rotas Module & More!

Since our last newsletter, we’ve successfully launched Clearcare v6.1 with a wealth of system updates, improvements and new features, including our Rotas module (more info below!)

Thank you to our customers and LinkedIn community for continuing to recommend Clearcare throughout? children’s homes and supported accommodation settings across the UK. We’ve welcomed over 185 new customers this year, and we’re grateful for all of your support.?

Our New Rotas Module Makes Recording Time and Attendance Easier than Ever!


You can now manage your rotas, fill shifts, manage lateness, overtime, absence records and sickness records – all under the Clearcare roof.?

  • Record “planned” vs “actual” hours for regulatory compliance
  • Manage annual leave and employee sickness
  • Show the number of staff and managers on shift at any given time
  • Easily manage, share and fill open shifts
  • Analyse your time and attendance data to spot opportunities for service improvements, measure progress towards achieving goals, etc.?

Find our more: https://www.clearcaresolutions.co.uk/rota-module/


Our Commitment to In-House Training & Support

Did you know that ALL of our support and training is delivered by our in-house team?

Based in Stafford, our team of 20 works hard to ensure that you can always access support from real people; no AI chatbots, no outsourced call centres - just hands-on support from the same team that builds our software.

Throughout 2024, we've continued our commitment to strengthening our support offering. We now have 3 full-time technicians and 3 specialist trainers on hand, ensuring our customers can always speak to Clearcare experts when they need them.?

As well as free support, we offer free training for up to 3 system administrators, helping to ensure easy implementation. We have also launched free on-going training webinars to help our customers make the most of Clearcare. Beginning in the summer, over 3,000 Clearcare users attended and we’re excited to confirm we’ll be running more in November!?


We’ve Renewed our Cyber Essentials Certification

We store all of our data in the UK, as we better understand the local cyber threat landscape and can offer increased levels of security. To show our commitment to this, we have renewed our Cyber Essentials Certification, which helps us to protect our data from cyber attacks for another year.?

We’re also ISO 27001 and ISO 20091 certified which requires us to take a rigorous, systematic approach to manage and protect sensitive data. This means that we follow established data retention policies that adhere to strict legal and compliance obligations, including internal and external audits and pen testing.?


We Need Your Help to Reach Care Leavers!

The University of Liverpool is conducting a study to explore how positive and negative care experiences influence later-life mental health. The survey gives care leavers the opportunity to share their experiences, helping to improve mental health outcomes for future generations to come.

Taking part only takes 10-15 minutes and participants will be entered into a draw to win a £100 Amazon Voucher.?

To find out more about getting involved, you can contact Sally Peplow directly, or to take part visit https://lnkd.in/g39nnu6V


Recent Events

We were super excited to be the headline sponsor of the recent Children and Young People Awards, organised by Care Talk Magazine. ???

The awards recognise the hard work of employees across children's homes and supported accommodation settings.

Children's social care faces its own unique challenges and it's amazing to see so many positive outcomes achieved in spite of them.?


The Clearcare team at the Children & Young People Awards


The National Supported Accommodation Conference

We're so proud to be headline sponsor of The National Supported Accommodation Conference (NSAC) - and there's not long to go now!

Taking place on November 8th, the schedule is packed full of opportunities for to learn and inspire positive change.

In the meantime, you can find out more about how Clearcare is helping Supported Accommodation Providers to save time and money, reduce risk and better evidence the positive outcomes you've achieved for young people.

We hope to see you there! https://www.clearcaresolutions.co.uk/supported-accommodation/



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