?? October Newsletter: Generative AI, Web3, and Data—No Tricks, Just Treats!

Happy Halloween to all ??! This month, we’re diving into powerful transformations that redefine engagement, productivity, and data integrity. From real-world generative AI case studies that enhance productivity and the critical role of data quality in GenAI to gamification in Web3, our October insights are all about leveraging emerging tech for tangible results.

Don’t miss the highlights from our Legal Geek workshop and stay tuned for upcoming November events. Plus, be sure to check out our exclusive downloadable resources—details at the end!

Generative AI Case Studies: Enhancing Employee Experience and Productivity

Let’s dive into real-world case studies that showcase how six leading brands including Uber, Victoria's Secret and McDonald's use generative AI to transform workflows, free employees from repetitive tasks while boosting productivity and enhancing customer interactions.

Key Takeaways

1. Morgan Stanley’s AI Debrief tool assists financial advisors with automated call summaries and data integration, saving substantial time and enhancing client interactions.
2. At Uber, the "Genie" AI copilot manages internal technical support by autonomously resolving routine queries, freeing up engineers for more critical projects.
3. McDonald's AI-driven hiring platform significantly reduces time-to-hire, streamlining recruitment processes and enhancing the candidate experience.

Read the full article here

How Poor Data Quality Undermines Generative AI Applications and Solutions

Understand the critical role of high-quality data in achieving reliable and actionable generative AI outcomes. Poor data quality can lead to biased or misleading AI results, undermining effectiveness. Explore practical steps like data audits and GenAI-powered monitoring that you can use to maintain data integrity and get the most out of your generative AI applications.

Key Takeaways

1. Poor data quality can render generative AI outputs unreliable, risking misinformed decisions and reputational damage, especially in high-stakes fields.
2. Key data quality metrics, such as accuracy, completeness, and consistency—are critical for producing dependable generative AI outcomes.
3. Effective data quality management includes regular audits, governance frameworks, and automated data cleaning to maintain reliable data inputs.

Read the full article here

Gamification in Web3: Strategies, Economic Potential, and Case Studies

Explore how gamification is revolutionising Web3, integrating game elements with blockchain to drive meaningful user engagement. Discover how brands like Gucci use NFTs for digital fashion or how Nike’s metaverse experiences foster interaction. See how gamification unlocks new revenue streams and builds loyal user communities in the Web3 space.

Key Takeaways

1. Gamification in Web3 leverages real-value rewards like tokens and NFTs, transforming user engagement into an opportunity for earning tradable digital assets.
2. Key strategies include interactive quests, leaderboards, and personalised NFTs that drive competition, education, and customisation, fostering deeper platform loyalty.
3. Monetisation in Web3 gamification spans NFT sales, token-based incentives, and in-game advertising, providing sustainable revenue models.

Read the full article here

Highlights from Legal Geek: Workshop on Re-designing Access to Public Services

Our Founder and CEO, Adam Roney , partnered with Patrick Grant , Associate Professor of AI and Technology at The University of Law , to host an interactive workshop at Legal Geek on October 16. Their session, "Re-designing Access to Public Services: A Rollercoaster Ride," covered the AI Welfare Assistant proof of concept they designed and discussed how AI can overcome financial and capacity challenges in public advice services.

The turnout was exceptional, with a packed room and an energetic, engaged audience sparking lively discussions. Huge thanks to the LegalGeek team for the invitation and for organising such a fantastic event, and to everyone who attended and contributed to this vibrant workshop!

Want a copy of the presentation? Reply to this post, and we’ll send it your way!

Upcoming Events in November

Join us as our CEO, Adam Roney, shares his expertise at these upcoming events in November:

• 17th Annual Global Law Firm Leaders Conference hosted by Sandpiper Partners LLC and Clifford Chance in London | November 7th
• Panel: Supporting growth in Greater Manchester hosted by Competition and Markets Authority and Eversheds Sutherland in Manchester | November 12th

Supercharge your strategy - Download exclusive GenAI resources

Don't miss out on our expert generative AI resources, designed to guide business leaders through every step of GenAI adoption. A must-have toolkit that includes a 70+ page GenAI guide, an editable business case template, and an interactive GenAI implementation checklist—everything you need to integrate GenAI into your operations successfully!

• The Ultimate GenAI Guide
• GenAI Implementation Checklist
• Generative AI Business Case Template