October 2024 Edition
SMA Technologies
Easy Workload Automation for Banks, Credit Unions, Insurance, and other Financial Services businesses.
5 Secrets of Success from Automation Leaders: Aligning Strategic Goals with Automation Objectives
The 2024 State of Automation in Financial Services Report uncovered an average gap of 20% between respondents' current and desired levels of automation. Only a small portion of financial services organizations have successfully automated 80% of their operations—a group we defined as "automation leaders." The question is: what are automation leaders doing differently than slow adopters? We dig into the answer in our latest eBook, exploring five key takeaways that set this group apart.?
In many banks and credit unions, one long-time employee might maintain control over a key business process or function. But what happens if that employee takes a vacation, gets sick, or leaves the organization unexpectedly? In a recent blog, we offer a three-step guide to future-proofing operations and ensuring institutional knowledge doesn't walk out the door with key staff.?
On-Demand Webinar: How Fiserv Users Transform Operations with Key Integrations?
As financial institutions struggle to recruit and retain skilled talent, member and customer expectations continue to rise while the regulatory landscape grows increasingly complex. Meanwhile, siloed tech and operations compound these challenges. In our latest webinar, we explored how Fiserv banks and credit unions can break down the communication barrier between their core and other critical applications to unlock enterprise-wide orchestration—watch the on-demand session or read the recap blog for key insights!?
Whether a financial institution wants to grow deposits, increase operational efficiency, or expand digital offerings, their priorities almost always connect to accountholder experience or data management in some capacity—and often, both. Learn how to optimize data management and drive better accountholder experiences with automation in this recent blog.
?? Upcoming Webinar
The?business automation lexicon just keeps growing, and financial institutions are keen to invest in the latest, greatest solutions. But adopting the most innovative tech is only half the battle—deploying those tools at the right time is equally important.?Ready to learn how you can unlock captive value from your automation investments and optimally deploy the solutions in your tool chest? Join us for a breakdown of how you can use the right automation solutions at the right time.?
What our customers are saying about OpCon
"I can't imagine not having OpCon now. It's just that much of a powerhouse. If you have the ability to obtain it, do it."
—Chase Fisher, System Analyst, TRUE Community Credit Union