October 2022 - NPS Industry Benchmarks, Segmentation & News
Perceptive
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Welcome to the Perceptive Newsletter—a monthly collation of our top articles and team news!
New 2022 New Zealand NPS Industry Benchmarks are here!
Want to know where your business stands in comparison to your competition? Find out with our newly updated 2022 Net Promoter Score Benchmarks for New Zealand.?
Derived from our Omnibus—which provides a nationally representative sample of 1,000 New Zealanders—our NPS benchmarks include 20 key industries from across New Zealand.
Can't find exactly what you are looking for?
If you can't find your industry category, get in touch about utilising our next Omnibus to pinpoint an NPS benchmark for your organisation.
A complimentary event for Auckland’s customer-centric leaders
Join us for a customer experience seminar this October 18 at the HSBC Tower in Auckland CBD. LavaBox , a digital transformation and technology consultancy, has lined up an exceptional list of presenters, including Perceptive's Managing Director Daniel Shaw . Each speaker will bring practical frameworks and actionable insights to help your organisation deliver truly differentiated experiences to your customers.
Breakfast and refreshments provided.
领英推荐
7 advanced segmentation strategies and when to use them
If you’re looking to do more with your customer segmentation, take a look at these seven advanced segmentation strategies. From re-evaluating and refining your segments to discovering new customer groups that have flown under your radar, these strategies will help you see your customers in a new light and enhance your marketing performance.
Business news
Perceptive to conduct Working in the Public Service survey for BusinessDeck and IPANZ
Perceptive has teamed up with BusinessDesk and the?Institute of Public Administration NZ (IPANZ) to conduct the?Working in the Public Service survey aimed at better understanding the employee experience of staff in the public service as well as workplace cultures, relationships and core principles within the public service.?
Team news?
Promotions
We're delighted to share Perceptive team member Ange Dunn has been promoted to Senior Business Director. Ange joined Perceptive in 2020 and has since become an integral part of our sales team, bringing on a number of new clients as well as spearheading multiple projects in the business. Congratulations on this well-deserved promotion Ange!
Natalia achieves citizenship
Congratulations to our Senior Research Consultant Natalia Cabaj who just became an NZ citizen. We're thrilled you love it here so much that you made it official!