Observability and AI boost IT resilience to open a world of possibilities

When downtime and instability can cripple your business, success depends on transforming IT from reactive to proactive. At Dynatrace, we empower our customers to predict and prevent issues before they impact users, turning a sea of unstructured data into clear, actionable insights. ?

This issue of Cloud Cover focuses on how our customers achieve greater IT resilience and the technology that makes it happen for them. With our AI-driven observability platform, organizations like BT and TD Bank aren’t just keeping the system stable—they’re implementing business success.?

For BT, it meant migrating from multiple legacy monitoring tools and standardizing on Dynatrace, which led to achieving a 50% reduction in digital incidents, improving service reliability, reducing costs, and freeing up resources to focus on innovation initiatives and TD Bank streamlined AIOps to increase customer trust.

Want to learn how to transform your environment into a proactive state? Watch the replay of our Power of Possible streaming event to understand how Dynatrace can partner to transform data into opportunity.

What are some of the challenges you’re facing in implementing your IT resilience strategies? Leave us a comment and let us know!?

Helping customers unlock the Power of Possible

What new possibilities might open for your organization if you had insights into your business from the perspective of your users?

For Dynatrace customers, end-to-end observability and a combination of causal, predictive, and generative AI help them achieve their strategic goals. Dynatrace CMO Laura Heisman describes how a clear line of sight across multicloud environments can transform IT operations to reduce costs, drive innovation, and deliver exceptional experiences.

Executives can predict and prevent outages to maximize availability?

For many, keeping digital services up and running can mean high stress and sleepless nights. Organizations often struggle to stay ahead of issues that can damage user experiences and harm the business.???

But understanding customer impact is the top business priority, not just monitoring servers. Dynatrace founder and CTO Bernd Greifeneder explains how executives can become more proactive by adopting technologies that predict and prevent outages. Learn why staying ahead of issues requires observability and a power-of-three AI approach.

TD Bank drives efficiency for customer-centered banking??

TD Bank puts people at the center of its mission to enrich the lives of its customers, communities, and colleagues. But when the bank set out to modernize its technology stack, they encountered complexity and inefficiencies that started disrupting customer and employee experiences.??

TD Bank’s technology executive Chris Conklin describes how implementing unified observability of their hybrid, multi-cloud environment enabled them to simplify their monitoring toolchain. Learn how Chris and his team reduced infrastructure and licensing costs, responded faster to transaction failures, and improved customer trust.

This October, in honor of the American Cybersecurity and Infrastructure Security Agency's (CISA) 21st annual Cybersecurity Awareness Month, we're proud to announce that Dynatrace has been named the Cloud Security Platform of the Year in the 2024 CyberSecurity Breakthrough Awards. Dynatrace integrates security with runtime observability to break down silos across the technology stack, offering real-time threat detection and runtime application protection to help organizations stay ahead of threats.?

In other news, KubeCon USA is coming up on November 12—15 in Salt Lake City, Utah. We invite you to join us for a demo of the new Kubernetes Experience dashboards, which utilize the context-rich data provided by Dynatrace Grail?, to truly leverage all your Kubernetes data from one place.

Need to drive greater efficiency and enhance your analytics workflows? Watch our webinar with Dynatracers Hans Lougas and Troy Mangum as they test drive Dynatrace CoPilot and demonstrate how to Drive efficiency with AI-powered log management.?

Jane Mulcaster compiled our newsletter this month. Click Subscribe so you never miss a beat! Between issues, keep current on all the news and innovation from Dynatrace by following us on LinkedIn or visiting the Dynatrace Blog.