NTT Data Becomes First Global System Integrator to Join Value Stream Management Consortium

Tool independence brings customer focus to our VSM advocacy?

We are excited to announce that NTT Data will be the first global system integrator to join the Value Stream Management Consortium. As a Leader Member, the NTT Data Business Agility Enablement team will advance the consortium mission by sharing experiences and expectations for products and services that can improve business outcomes.

A company’s survival hinges on improving speed to value.?Businesses need to get things flowing to market faster, but also get the right things to market. IT organizations have implemented software development through Agile processes for decades without resulting in a measurable increase in business value. Agile Development hasn’t produced the high quality, faster outcomes that companies expected.

Why is that? Well, we find that typically out of a typical 120-day product cycle to deliver a feature to the end user about 3 days are spent in actual coding. Squeezing Development more is impractical, and that’s where NTT Data and Value Stream Management (VSM) can help. NTT Data is bringing the combined experience of working with clients globally to contribute to agility’s next step: scaling enterprise-wide from concept through customer delivery.

To that end, NTT Data is announcing its membership in the Value Stream Management Consortium (VSMC), an association for enterprises and individuals working with VSM practices and platforms with the purpose of leading higher-performing organizations. The consortium does this by helping the community learn, devise practices and standards, and grow through their use.

Why NTT Data is joining VSMC

To date, the VSMC Leader Members have been technology vendors. Our work with thousands of clients worldwide lets us use our seat at the table to advocate for the best practices and outcomes for our customers, regardless of the tools they use.

“As the first Systems’ Integrator to join as a Leader Member, NTT Data’s decades of experience in building solutions for clients gives a unique perspective on organizational challenges and good practices, Helen Beal, Chair of the VSMC, said. “This experience can benefit the larger community to change the way organizations implement VSM to measure and deliver value that directly impacts customer experience and organization performance.”

Customer value and how do you deliver it?

Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you can't understand it, you can't control it. If you can't control it, you can't improve it. When it comes to software delivery, metrics can help us evaluate the rate of the generated business value of software products from the customer’s perspective in near real-time. They help correlate internal processes with business outcomes.?

“It’s important to understand that agility isn’t the goal – outcomes are,” said Keith Buehlman, Senior Director in Business Agility, NTT Data said. “We see a big push to focus more on end-to-end organizational flow, ingraining more customer value into business processes. From our deep experience across clients, industries, and geographies, we know that excellence in software delivery results in higher NPS, increased revenue, quicker speed-to-market, and decreased costs. We are excited to join the consortium and help advance its mission."

NTT Data helped a major LATAM bank deliver personalized solutions to its clients. As the bank moved to a lean/agile development methodology, NTT Data trained their agents, performed an in-depth value stream and customer analysis, coordinated agile teams, and more. This ensured the successful delivery of personalized client solutions, cut the development time by 50%, and saw a major 60% increase in the release quality.

VSM adoption is accelerating?

Gartner predicts by next year 70% of organizations will use VSM to improve flow in the DevOps pipeline. A Gartner report finds that VSM helps optimize costs and drive efficiency irrespective of market volatility. Elimination of wasteful expenses leads to higher profitability and proactive work in the areas customers care about, such as bug fixes.?

In its recent State of Value Stream Management report, 16% more companies had adopted VSM since the report a year ago, “crossing the chasm” beyond the early adopters?

Understanding the flow through the organization is a critical first step

Information technology is generating more data as a company performs activities and is permitting it to collect or capture information that was not available before. We build solutions to help our clients collect, organize and analyze data across a wide range of software delivery processes. NTT Data business agility enablement solutions enable our clients:

●???????Visualize the end-to-end flow of business value in real-time through a value stream

●???????Spot and prioritize bottlenecks in the system as a whole

●???????Test hypothesis on real-time value stream data

●???????Provide the insight needed to re-design their organizations to maximize value flow.?

NTT Data can optimize your outcomes

If you are struggling to link technical delivery to business performance, then NTT Data and our technology partners are here to help. With NTT Data Business Agility Enablement Services and resources, we can consult, advise, and train your teams to continuously experiment, test, monitor, and improve value flow. This helps your company reframe focus from projects to products, helping you deliver customer value effectively and efficiently. By making data-driven improvements, our clients achieve measurably improved outcomes across their organizations.

Learn more: https://us.nttdata.com/en/services/consulting-services/agile-services