Nr 1 way how Emotional Intelligence (EQ) in conjunction with Neuroleadership can Maximize Business Profitability, Sales and Performance in recession?
Dr. Asha Mankowska, MA, Esq., CEO Executive Mentor and Virtual Corporate Trainer
Business & Executive Forbes Mentor |Forbes Councils|Accelerated Profits Masters| Animal Welfare Advocate Council|Business Journals Trust|CEO of THE CEO HOLY GRAIL| Harvard & Yale Keynote Speaker
The Power of Emotional intelligence (EQ) in conjunction with Neuroleadership in Business significantly impacts performance, sales and profitability in small business and corporations. Leaders with high emotional intelligence can effectively manage teams, resolve conflicts, and inspire motivation, leading to increased engagement and efficiency. Additionally, emotionally intelligent leaders and Teams tend to make better decisions, build stronger relationships with clients and employees, and foster a positive work culture, all of which contribute to higher predictable and sustainable profitability in the long run.
So how important is to enhance your Leaders and Teams EQ using Neuroleadership, especially in current recession or unstable economy? Let's take a look at some data that had focused on this topic for awhile already. In today’s rapidly evolving business and corporate landscape those skills emerged as crucial for leaders, teams and corporations to gain significant competitive edge.
For example, let’s see what is the measurable effect of hiring and promoting high EQ staff? “The World Economic Forum identified emotional intelligence as one of the top ten work skills that lead to a successful career. Research by Harvard Business Review in 2017 found that ?90 % likelihood of being promoted is contributed to high EQ, 71% of executives looked for emotional intelligence in their prospective employees, 75% ?said they would not hire people with high IQ but low EQ.”
Here is ?how (EQ) emotional intelligence impacts profitability in business and corporations, incorporating neuroscience and neuroleadership principles:?
1. Leadership Effectiveness:
?? - Emotionally intelligent leaders can inspire and motivate their teams, leading to higher levels of employee engagement and productivity.
?? - Example: A CEO who understands the emotional needs of their employees may implement policies that promote work-life balance, resulting in reduced turnover and increased retention rates.
2. Decision-Making:
?? - Leaders with high emotional intelligence can make more informed and empathetic decisions, considering the impact on stakeholders and long-term business outcomes.
?? - Example: A manager who recognizes the emotional dynamics within a team may take a collaborative approach to decision-making, resulting in better buy-in and implementation of strategies.
3. Conflict Resolution:
?? - Emotionally intelligent leaders are adept at resolving conflicts constructively, minimizing disruptions to workflow and fostering a positive work environment.
?? - Example: A department head who can empathize with the perspectives of conflicting team members may facilitate a mediation session that leads to a mutually beneficial resolution, preserving team cohesion.
4. Customer Relations:
?? - Businesses with emotionally intelligent leaders can build stronger relationships with clients, understanding their needs and preferences more effectively.
?? - Example: A sales representative who demonstrates empathy and active listening skills can better address customer concerns and build trust, leading to increased customer loyalty and repeat business.
5. Work Culture:
?? - Cultivating emotional intelligence within an organization fosters a supportive and inclusive work culture, where employees feel valued and empowered to contribute their best.
?? - Example: A company that prioritizes emotional intelligence in its hiring and training processes may see improvements in employee satisfaction, collaboration, and innovation, ultimately driving higher profitability through enhanced teamwork and morale.
?Now, let’s dive deeper into 2 models of NeuroLeadership that I am using successfully in my clients businesses and companies growth: ?The SCARF? modelStatus, Certainty, Autonomy, Relatedness, and Fairness (SCARF?) model reveals the primary threat and reward triggers in the brain, and the SCOAP modelSelf-esteem, Control, Orientation, Attachment, and Pleasure (SCOAP) model looks more holistically at human needs.
Here are their results:
1. Understanding Brain Function:
?? - Neuroleadership research reveals how the brain processes emotions and influences decision-making in the workplace.
?? - Example: Recognizing that the amygdala, a key emotional center in the brain, can hijack rational thinking during stressful situations, leaders with high emotional intelligence learn to regulate their own emotions and foster a calmer, more focused work environment.
2. Empathetic Leadership:
?? - Neuroscientific studies demonstrate the importance of empathy in leadership, showing that when leaders display empathy, they activate regions of the brain associated with trust and cooperation in their team members.
?? - Example: A manager who practices empathetic leadership by understanding and acknowledging the emotions of their team members fosters a sense of psychological safety, leading to increased collaboration and innovation.
3. Cognitive Flexibility:
?? - Neuroscience highlights the significance of cognitive flexibility—the ability to adapt to changing circumstances and perspectives—in effective decision-making and problem-solving.
?? - Example: A CEO who cultivates cognitive flexibility among their leadership team encourages diverse viewpoints and creative solutions to challenges, resulting in more agile and adaptive strategies that drive business growth.?
4. Emotional Regulation:
?? - Neuroscientific research underscores the importance of emotional regulation in managing stress and optimizing cognitive performance.
?? - Example: By implementing mindfulness practices or other techniques that promote emotional regulation in the workplace, such as breathing exercises or meditation, organizations can help employees maintain focus and resilience in high-pressure situations, ultimately enhancing productivity and reducing absenteeism.
5. Neurofeedback Training:
?? - Utilizing neurofeedback technology, businesses can provide personalized training programs aimed at enhancing emotional intelligence skills, such as self-awareness and empathy, by directly influencing brain activity patterns.
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?? - Example: A forward-thinking corporation invests in neurofeedback training for its leadership team, enabling them to fine-tune their emotional intelligence skills based on real-time brain activity data, leading to more effective decision-making and team management.
In summary, emotional intelligence nowadays plays a crucial role in driving profitability in business and corporations by enhancing leadership effectiveness, improving decision-making, facilitating conflict resolution, strengthening customer relations, and nurturing a positive work culture. By integrating neuroscience and neuroleadership principles into this approach to emotional intelligence, businesses and corporations can unlock the full potential of their leaders and employees, resulting in improved profitability through enhanced decision-making, collaboration, and well-being in the workplace.
Make sure to reach out to me and schedule 15 min consultation to explore how can I assist you and your Sales Team in all of the above and more.
What the Executives and Sales Teams express:
"After the roughly six months of working with Asha, my closing ratio has improved between 50-72% over the previous year and our gross profit has increased by upwards of 25%. On a personal level, Asha has helped me improve the way I interact with my clients and allowed me to develop a real rapport with some of my best customers."
"Her new approach I’ve learned during our trainings helped me close my first sale for the company of $200K and opened the door for many more to come in this B2B corporate world."
"Each time I left her training, with so much applicable knowledge and new skill sets, that helped me understand, how to communicate powerfully, influence others, lead confidently through change and build solid business and personal relationships."
"The main reason why she is an exceptional trainer and mentor, is her ability to CAPTIVATE her audience (either in person or virtually), ENGAGE everyone in topics, bring loads of group interaction and enjoyable experience. Each learning experience was fun, memorable and immediately applicable. She excels in her ability to give constructive feedback on the spot, while facilitating our group interactions. She asked hard questions, challenged our assumptions, and asked us to be more honest with ourselves, so we can achieve the results we really want."
"The impact is real and measurable:
? Our company's communication pipeline has seen a stark 100% improvement, invigorating the dialogue between our teams and clients.
? Employee productivity has surged by 75%, a testament to the power of effective communication.
? An atmosphere encouraging ownership has led to a 100% increase in responsibility and accountability."
Warmest regards,
Asha Mankowska, MA, JD
Asha Mankowska, MA, Esq. Executive, High Performance, Leadership Coach & Branding Expert, Best-Selling Author, an International Harvard Speaker, Recognized by FORBES MAGAZINE as one of the Top Business & Career Coaches in America. Previous attorney & negotiator for 11 years, with MA in Journalism & PR, now Keynote Speaker at Medical and Business World Summits.
My clients increase their Profits, Performance & Sales. As consultant, coach, mentor & trainer for 17 years for 7 & 8 Figure companies & businesses my expertise includes, but is not limited to:
Leadership & Business Development
Performance Management
Learning & Development
Training & Facilitation of Team Building
Executive Coaching & Development
Global Human Resources
Culture Change
Talent Acquisition & Management
Organizational Development
Branding & Expert Positioning
Public Speaking
Sales
Marketing
Stress management & wellness in conjunction with Neuroscience & NeuroLeadership
Employee Engagement, Efficiency & Retention