Noziroh Hub service
1. Introduction
Noziroh Hub is the most important tool to manage your business in China. You can have an office there with the same services as a freight forwarder, a supplier and an administrator, paying only the space reserved in the warehouse.
Import from China can be difficult for several reasons (customs duties, unknown supplier, variable shipping costs, certifications, language misunderstandings, fake brand goods and much more) and due to our branch in Guangzhou permit us to control the supply chain, create the Noziroh brand and do wholesale of our products.
In addition of the experience, we established an excellent relationship with several factories and suppliers, to obtain more advantageous sales conditions and prices for us and for our customers. With these skills, combined with our efficiency, we are able to offer a very flexible and suitable service for any company.
2. Services and plans
The "Light" basic plan includes the following services:
- International shipments by air, train and sea with the main carriers (DHL, UPS, FedEx, TNT, Aramex, Post NL, 4PX)
- Wholesale goods supply
- Products customization and design, packaging creation
- Reserved space in our warehouse
- Logistic node (collection of goods from one or more suppliers in a single warehouse, to ship them to a single or different destinations)
- Dropshipping service with the products stored in our warehouse only (for this option we are not suppliers)
- Dropshipper service (we ship the stored goods directly to the final customer)
- Storage of goods in our warehouse
- Quality and quantity check of goods, to avoid negative surprises after the delivery
- Insurance for stored goods
- Market research and sourcing for whatever category goods
- Negotiation with Chinese language suppliers and factories
- Administrative practices handled in China (quotations, returns, invoices)
- Warehouse available to receive goods from other countries
- Photo studio for products pictures, comply with the ecommerce standard
- Support in the import and/or export of goods (documents, calculation of customs duties, shipment organization)
- Communication in English and Italian language (by e-mail)
The "Pro" advanced plan includes the following additional services:
- Quick assistance by chat in English and Italian language, with Whatsapp, Wechat and Skype
- Monthly business consulting in English and Italian language (one 30 minutes video call every month)
The "Elite" plan includes the following additional services:
- Quick assistance by chat in English and Italian language, with Whatsapp, Wechat and Skype
- Monthly business consulting in English and Italian language (one 30 minutes video call every month)
- Personal account manager, you will have direct contact with him and he will personally take care of the service management for all the subscription period
The warehouse, with the same services listed above, is also available to manage goods destined for the Asian market, such as made in Italy products (we do not accept easily perishable products).
Non-quantifiable and predictable products/services are not included in the monthly plan cost (for example, shipping and packaging costs, value of the goods supplied, packaging, cost of the photo shoot).
To clarify the plans functions, we compare the conventional solutions with those offered by Noziroh, using the following table (the prices shown are VAT excluded).
3. Advantages
There are several advantages to join this program:
- More control of the production chain (it is fundamental for a successful company)
- More security of shipments to and from China, having a trustable partner on the other side of the world
- Communication for support and assistance in your language
- Money saving (avoiding to pay rents, bills, staff, unexpected post-delivery)
- Shipping saving, as we are able to send the goods (from multiple suppliers or destined for multiple customers) in one time
- Time saving (we deal with market research, sourcing, goods control and shipments)
We are the Noziroh brand owners, we created it due to the control of the production and distribution. The same control will also be guaranteed to you.
As there are many services included, Noziroh Hub is so flexible that it can be useful for small and large companies.
In fact, it's like you had a branch in China, where you can manage the goods supplies, production and shipments.
4. Conditions
The service is offered by monthly subscription. You can choose to sign a 3 months or 12 months subscription (this one with 10% discount on the total amount).
New customers can join the program for one month only, as a trial period. After trial period, the subscription available will be for 3 months or 12 months.
If the customer takes higher warehouse volume than the quantity he chosen in the plan, he will be charged the corresponding amount for the volume excess (for example, if the customer pays for 5 cubic meters per month and their goods took 6, even for less than a month, he will be charged the excess cubic meter for the entire month). The customer must comply with the payment within 14 calendar days from the communication of the non-compliance, to avoid the suspension of the entire service. If the customer doesn't pay within 30 calendar days of communication of the non-compliance, all his goods will be seized to fix the damage suffered.
5. Payments
You can pay the service by PayPal, credit card, Alipay or bank transfer. The service enabled after the payment of the subscribed plan.
Non-quantifiable and predictable products/services (for example, shipping and packaging costs, value of the goods supplied, packaging, cost of the photo shoot) need to be paid in advance totally.
There's no refund for the subscribed plan and additional services.
6. How to subscribe
To purchase the plan, you can consult our reseller partners, or press the blue button below.