Now more than ever, the world needs servant leaders!
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Now more than ever, the world needs servant leaders!

Now more than ever, the world in which we live needs SERVANT LEADERS. You may have heard this term before. Some of you in the workplace; others of you in your places of worship, but make no mistake, TODAY the world needs more servant leaders. A lot has been written about being a servant leader. Board rooms and CEOs think it may be a good idea to "treat people right", to fuel engagement, to fuel "followership", and certainly to boost the bottom line. But is it a passing fancy, a flavour du jour, or is it indeed a viable strategy for organizations to espouse in the next quarter century and beyond? I'm not sure I know the definitive answer, but I hope you'll read my thoughts nonetheless.

After completing my dissertation work (partly on servant leadership and partly on emotional intelligence), I have had the blessing and honour of speaking at numerous places around the globe about these two topics. Not because I'm an expert per se, but I do know more about servant leadership (and EQ) today than I did a decade ago, and as a result, I am intrigued to know more, and I think this genuine desire to learn more, to aspire one day to be more of a true servant leader attracts some, and hopefully inspires others (however, that's ultimately not for me to judge).

Recently, I had the opportunity to speak at a local Dallas/Ft. Worth university about this topic of servant leadership, and how true servant leadership builds trust that allows leaders to work together successfully to meet the challenges of an ever-changing industry landscape. And, as we have all come to know over the years, trust may be the single most important currency in the economy of relationships, and eventually, getting work done!

The idea of servant leadership has been around for about 40 years. It is not a nascent concept, like emotional intelligence, for instance. However, servant leadership has been misconstrued over the last several decades. For one, people seem to think it's about "weak leadership". There is a big difference between being a "meek leader" and being a "weak leader".  Only in the past 20 years or so have corporations made a push to 'operationalize' servant leadership. The grandfather of modern servant leader theory, Robert Greenleaf, summed up Servant Leadership this way:

The Servant-Leader is servant first. . . . It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. . . . The best test, and difficult to administer is this: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, and more likely themselves to become servants? Moreover, what is the effect on the least privileged in society? Will they benefit, or at least not further be harmed?” (Greenleaf, 1977).

In my estimation, the greatest example of Servant Leadership was exemplified by Jesus of Nazareth, when he washed the disciples' feet. It is not so much the physical act (although cleaning/washing a person's feet in that day and age was considered the humblest and dirtiest of tasks), but rather the symbolic act of stooping so low to consider others better than himself. This is the essence of servant leadership -- the natural inclination to SERVE FIRST, and then to lead. In today's world of greed, ego, and puffing ourselves up to make a show, it's no wonder that role models are hard to come by. Are you willing to do the dirty work? Are you willing to roll up your sleeves and engage in the same work that you're delegating to your followers? Are you OK with not getting the glory? Then, read on...

As many of you aspire to be servant leaders, focus your efforts on being an individual of integrity, of trust, of character, who practices empathic listening, who is socially aware, who is committed to growing people, and who builds a sense of community. These are the attributes of contemporary servant leadership. It does not mean you won't fail. Chances are you will fail, and sometimes that failure will be public, embarrassing, and messy. Trust me, I've learned that numerous times over the past few years. And if that's happened to you, too, then just muster up the courageous leadership to pick yourself up. Don't let the naysayers detract you from pressing on. As a result, hopefully your followers will, in turn, see an authentic and transparent leader, one who is growing, and then serving others in various spheres of influence. The goal of servant leadership is NOT to grow more followers, but to grow other servant leaders. It's the best "pyramid scheme" going! Haha!

If you have had success in "operationalizing" servant leadership in your organization, I would be open to hearing your thoughts for potential collaboration. Thank you for making the commitment to serve first

In the Spirit of Service,

Dr. Emmanuel V. Dalavai

www.emmanueldalavai.com

Eric Anderson

Learning & Development Leader | Leadership Development | Program Developer | Master Facilitator | Coaching | Thought Leader | Consultant | ILT & VILT | Train The Trainer | Sales Training | Retail | Customer Experience

4 年

In November 2019 when you published this, Dr. Emmanuel V. Dalavai, few if any knew how much more needed and relevant #ServantLeadership would be in 2020. Not that it's a passing fad or trend, Servant Leadership is a foundational principle of effective leadership that I have been teaching and sharing for more than 20 years. At my former company, we talked a lot about it a lot and expected our leaders to model servant leadership. As an L&D leader, I worked it into our leadership and management development programs, and for a long time the book "Leadership is an Art" by Max DePree was recommended reading. Robert Greenleaf's work is seminal, and Ken Blanchard has done an excellent job perpetuating the message in his talks and beautiful book, "The Servant Leader" with co-author Phil Hodges. I would love to collaborate with you to share and operationalize Servant Leadership in teams and organizations that want to improve their effectiveness, engagement and results.

Debbie Bellenger

Founder/CEO | Thought Leader, Wellness Educator, Speaker, Consultant, Advisor

5 年

Love it!!!!

Debbie Herzog

Regional Manager - Champions

5 年

Love this! In regards to the operational impact, this type of leadership takes patience. It’s relationship driven so the benefit often takes a minimum of 12-18 months (maybe longer) to see and the increased productivity, as a result, continues to grow over time. If you truly care about your team and are there to serve them so they can be their best, you will see the impact on retention, quality of work and customer experience which will positively impact the bottom line of your business. If at the heart of what you do is driven by you’re desire to serve and be your personal best, the rest falls in line.

Fred Waggoner

Administrative Officer and Leadership Development Consultant at Reverb Network Inc.

5 年

Amen!

Deborah Palmer

Volunteer at American Cancer Society, UMCOR, Literacy Partner

5 年

Thank you so much for this. The act of Christ washing His Disciples’ feet is the epitome of servant leadership. Consider the posture of the occasion. All were reclined at a table. They sat with their get behind themselves. My savior did not hesitate to serve these men whose feet were near their behinds. A true leader understand that at times, the job stinks, but the goal, in this case creating disciples to build God’s kingdom, must come first. I am honored that He did that for them to pay it forward to others. 2000 years later, I eagerly serve. I drive cancer patients for ACS, I help 2nd graders learn to read. I cook a meal a week for about 40 people at my church. I teach k-2 Sunday School, I write Daily Devotionals for my church. I do these things to serve and pray that my leadership encourages others. I do not get a paycheck. I get the joy of watching others learn to love God.

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