November Issue

Retail Doctor Group's 2022 Consumer & Retailer Sentiment Revealed:

• 86%?of 25-34 year olds use social media to interact with retailers
• 1 in 3?consumers want staff to genuinely talk to them

Different consumer segments?have different needs and influences.

Retailers need to understand how to personalise their interactions with customers at every stage of their journey pre and post-purchase.?Talk to us to learn?how Limbic Insights??Personality Profiling can help you get a better view of what the shopping journey looks like for different segments.

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RDG AWARD WINNING RETAIL ACADEMY BLACK FRIDAY OFFER: 20% OFF OUR GOLD MEMBERSHIP

WITH A TOTAL SAVINGS OF $360 PER LICENSE

Reward your team with our award-winning online?Retail Academy Fit For Business? programs:

- Increase performance and productivity

- Enhance your customer experience?

- Set consistent standards across locations

- Attract and retain the best talent and remain a 'winner' in the war for talent

- Engage your team members in your organisational objectives?

- Access leadership boards

- Learning pathways

- Webinars

- Podcasts??

CHECK IT OUT

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NOMINATE NOW: 2023 Australian Retail Innovators

Retail Doctor Group is pleased to announce the launch of nominations for Australian Retail Innovators 2023. Visit our new website to nominate your business or another retailer that has been at the forefront of retail. The ARI Awards is an annual industry-exclusive event by RDG where retailers are evaluated and awarded by an international expert judging panel. The 2023 finalists are those who have demonstrated innovativeness in their strategy and performance that make them the best in their industry. Top entries will be submitted for global recognition in the 2023 Global Retail Innovations Awards.?Nominations close 10th February 2023 COB

NOMINATE NOW

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DOWNLOAD: National Retail Association x Retail Doctor Group?Whitepaper

In collaboration with our colleagues at the National Retail Association, Retail Doctor Group has produced a Consumer Sentiment Study which highlights consumer perceptions and motivations towards Christmas this year, 2023 expectations and resultant actions, attitudes to a rising cost of living and accordingly, some retail responses, adaptations and actions to help you stay ahead of the trends.??

DOWNLOAD NOW

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What the Changing Consumer Means For the Retailer Ecosystem

Insights

How has consumer shopping behaviour changed in the last 12 months? Learn about the changes in the customer journey and what you can do to stay ahead of the curve.

READ MORE

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Gearing Up For a Successful 2023 and Beyond

Strategy

How do you grow your stakeholders value? The Future Industry Roadmap can both strengthen your current market position and provide strategic directions for the future.

BOOK A 15 MINUTE APPOINTMENT WITH BRIAN WALKER TO ENQUIRE ABOUT THE PROGRAM

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Understanding the Future of Retail - Part 2?

Strategy

What trends are driving change in our world? Is it possible to measure the rate of change? And how fast is it? Learn more about emerging businesses, people, spaces and technology trends.?

READ MORE

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Turning Mystery Shopping into Customer Connection?

Performance

Mystery shopping is just one part of the customer connection program. Learn about the importance of a customer connection program to identify further opportunities for your business.?

READ MORE

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Hanging for Christmas to Begin

Performance

For retailers, the lead-up to Christmas is a period of tense waiting and waiting for the rush to begin. So what should retailers do in the lead-up to Christmas??

READ MORE

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Podcast

State of the Nation 20 - 2022 Consumer and Retailer Sentiment

Listen to guest speaker Adrian Lemme , Director, Retail and Gaming Research at Citi with RDG's CEO Brian Walker and COO Anastasia Lloyd-wallis as they delve into the latest insights from RDG proprietary research into Consumer and Retailer Sentiments.

LISTEN ON:?SPOTIFY,?ITUNES,?ANDROID,?RDG WEBSITE

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The Future of Consumers - Understanding Consumer Trends

For the 4th episode, Anastasia Lloyd-wallis ?discusses 8 consumer trends that were identified by RDG Insights division at the beginning of 2022 and how they conducted research frequently to truly understand how consumers feel and what we can expect them to do in the next 6-12 months.?

LISTEN ON:?SPOTIFY,?ITUNES,?ANDROID,?RDG WEBSITE?

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Future of Retail - Understanding the Future Retail Landscape

RDG's CEO Brian Walker invites Business Futurist and Strategist Morris Misel to discuss the future retail landscape with a focus on technology and its accessibility. Learn about what are expected to be the new norms by 2030.

LISTEN ON:?

SPOTIFY,?ITUNES, ANDROID,?RDG WEBSITE

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Latest Retail News and Media Commentary

COO and Head of Insights Anastasia Lloyd Wallis Discusses Sydney's Changing Demographics

RDG CEO Brian Walker Shares His View of Retailers in the IoT Race

And don't forget to join our staff on LinkedIn in these insightful discussions (Click images to see posts)

Finally, subscribe to our?YouTube Channel?for updated retail content with exciting events and offers coming up!

We hope you enjoyed reading this month's article! Don't forget to subscribe for the next issue of?Retail Doctor Group?News! Visit us at?retaildoctor.com.au?to learn more on how we can bring your retail strategy to new heights.