rater8's November Buzz Newsletter

Welcome New Clients

Please give a warm welcome to the medical groups that joined the rater8 hive in October!

Dakota Eye Institute Dominates Local Search After First Year with rater8

Based in Bismarck, North Dakota, Dakota Eye Institute faced a frustrating problem: despite having a stellar overall star rating, the practice struggled to compete in local search results.

Leadership at Dakota Eye made the strategic decision to implement rater8 to address their practice’s struggling online presence and optimize their marketing initiatives.

“From the moment we started using rater8, we saw a drastic improvement in both the number and caliber of our online reviews,” shared Dakota Eye’s Marketing Coordinator, Kennon Kirwan.?“It’s like they have a magic wand that turns satisfied patients into raving fans!”

Learn how Dakota Eye has fully enhanced its online presence in our latest client success story.

Get Exclusive Insights From Our Recent Webinars

At rater8, we understand the ever-evolving landscape of the healthcare industry and the challenges faced by healthcare organizations today.

To support you in staying ahead, we're excited to share highlights from our recent series of webinars designed to empower your practice, strengthen your online presence, and navigate the intricacies of patient feedback.

Traditional vs. Reputation SEO: Key Strategies to Strengthen Your Online Presence – rater8’s Evan Steele and Intrepy Healthcare Marketing’s Justin Knott explore the nuances between traditional and Reputation SEO, unlocking key strategies for unparalleled online success.

When Patient Reviews Sting: Navigating Negative Feedback – Presented in partnership with Surgimate, industry experts explain how to tactfully respond to patient feedback, proactively address concerns, and enhance patient satisfaction.

Cracking the OAS CAHPS Code with rater8 & RMS – rater8’s Evan Steele and Research & Marketing Strategies' Sandy Baker provide a high-level overview of Outpatient & Ambulatory Surgery (OAS) CAHPS survey requirements and the significance of maintaining compliance.

IRL

Last month, rater8ers met up in person for the third annual IRL! Our staff had an amazing time at Woodloch Resort where they admired the natural beauty of the Pocono Mountains, got competitive during team-building activities, and enjoyed everything the resort had to offer.

We want to thank everyone who joined us and made this event a success. The energy and enthusiasm were truly contagious! We can't wait to see everyone again next year for an even bigger and better IRL experience!

New on the Blog

The Art of the Warm Welcome – Explore Vanguard Medical Group's approach to offering a satisfactory check-in experience, and learn how they put rater8 survey data in action.

Major Health Partners: Small But Mighty – Discover Major Health Partners' unique approach to healthcare and explore how their community-driven values enhance the patient experience.

4 Strategies to Maximize Reputation SEO – rater8's four key Reputation SEO strategies will boost your practice's online visibility, driving more patients to view your Google listings and book appointments.

Get in Touch

Want to ask a question or learn more about rater8? Email us at [email protected] or leave a comment below!