November 26, 2023

November 26, 2023

European Commission Failing to Tackle Spyware, Lawmakers Say

As that deadline looms, lawmakers accused the European Commission of failing to act. On Thursday, they passed a resolution that attempts to force the European Commission to present the legislative changes recommended in May by the PEGA Committee. At a plenary session in Strasbourg, EU lawmakers said that the European Commission's inaction had facilitated an uptick in recent spyware cases. Such cases have included the alleged targeting of exiled Russian journalist Galina Timchenko using Pegasus when she was based in Germany, as well as the Greek government's attempt to thwart investigations into spyware abuse by its ministers. In contrast to the EU approach, lawmakers highlighted the U.S. government's blacklisting in July of European spyware firms Intellexa and Cytrox and the Biden administration's citing of the companies' risk to U.S. national security and foreign policy. Speaking at the Thursday plenary, EU Justice Commissioner Didier Reynders condemned using spyware to illegally intercept personal communications, adding that member states cannot use "national security" as a legal basis to circumvent existing laws and indiscriminately target their citizens.


Mastering the art of differentiation: Vital competencies for thriving in the age of artificial intelligence

With AI designed to make decisions using algorithms grounded in data and patterns, these algorithms are only as dependable as the data they are trained on and can be influenced by the assumptions and biases of their creators. Consequently, it is imperative to employ critical thinking skills to assess AI decisions and guarantee that they align with our values and objectives. Moreover, critical thinking is essential for resolving complex issues that may exceed AI’s capabilities. Developing critical thinking skills involves cultivating the ability to analyze, evaluate, and synthesize information to make informed decisions. ... In this rapidly evolving modern landscape, heavily influenced by digital technologies, cultivating a high LQ is indispensable for the long-term success and sustainability of both employees and organizations. In the business world, change is constant, making continuous learning and development essential at every level of the organization to ensure we consistently make the right decisions. High LQ empowers employees to foster innovation and creativity, cultivate resilience, and position themselves more effectively to future-proof their careers.?


Digital advocacy group criticizes current scope of the EU AI Act

The group’s core argument is that the AI Act now goes beyond its original intended scope, and should instead remain focused on high-risk use cases, rather than being directed at specific technologies. Digital Europe also warned that the financial burden the Act could place on companies wanting to bring AI-enabled products to market could make operating out of the EU unstainable for smaller organizations. “For Europe to become a global digital powerhouse, we need companies that can lead on AI innovation also using foundation models and GPAI (general-purpose AI),” the statement read. “As European digital industry representatives, we see a huge opportunity in foundation models, and new innovative players emerging in this space, many of them born here in Europe. Let’s not regulate them out of existence before they get a chance to scale, or force them to leave.” The letter was signed by 32 members of Digital Europe and outlined four recommendations that signatories believe would allow the Act to strike the necessary balance between regulation and innovation.


HR Leaders unleashing retention success through employee well-being

“The pandemic brought the discourse on mental health to the forefront and normalised talk about stress and mental health in all forums. Accordingly, a formalised framework to address the mental health of employees has been put in place. Wellness webinars on these topics are delivered through tie-ups with service providers and in-house subject matter experts. Webinars on mental health are regularly organised with an aim to destigmatise mental health through increasing awareness on topics such as mental health awareness, digital & screen detox and, stress management, etc. We continuously work on instituting policies that are customised as per the individual and life-stage needs of the employees. An employee assistance program, in tie-up with a service provider, is in place to facilitate mental health conversations with qualified professionals. In addition, the employees are nudged to incorporate habits that help take care of their mental well-being as an unconscious part of their lives. Initiatives such as the 'Mental Health Bingo’ card and ‘I De-stress myself by __’ campaigns are launched.?


How generative AI changes the data journey

We see generative AI used in the observability space throughout many industries, especially regarding compliance. Let’s look at healthcare, an industry where you must comply with HIPAA. You are dealing with sensitive information, generating tons of data from multiple servers, and you must annotate the data with compliance tags. An IT team might see a tag that says, “X is impacting 10.5.34 from GDPR…” The IT team may not even know what 10.5.34 means. This is a knowledge gap—something that can very quickly be fulfilled by having generative AI right there to quickly tell you, “X event happened, and the GDPR compliance that you’re trying to meet by detecting this event is Y…” Now, the previously unknown data has turned into something that is human readable. Another use case is transportation. Imagine you’re running an application that’s gathering information about flights coming into an airport. A machine-generated view of that will include flight codes and airport codes. Now let’s say you want to understand what a flight code means or what an airport code means. Traditionally, you would use a search engine to inquire about specific flight or airport codes.?


Banks May Be Ready for Digital Innovation: Many of the Staff Aren’t

A major roadblock to training workers is that many don’t actually bank with their employer. This makes training critical, especially for frontline staff members, says John Findlay, chief executive and founder of digital learning company LemonadeLXP, based in Ontario, Canada. “If their staff doesn’t bank with them, they don’t use the technologies on offer and it’s pretty difficult for them to promote them to customers,” he says. It’s also difficult for them to answer customer questions. Brian McNutt, U.S. vice president of product management at Dutch engagement platform Backbase, says banks should incentivize their staff to actually use their services as much as possible. One approach is to offer special rates or deals to employees, he says. “I think that really the most important thing is that they are customers themselves. There’s really no replacement for that. For somebody to really be able to empathize or understand customers, they have to experience the products themselves.”

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