Nouvel article sur la blockchain
Laboratoire de recherche Magellan
Les activités de recherche menées sont organisées autour du thème fédérateur : Management des organisations.
Jeannerey Medina, M., Baudet, C., & Lebraty, J.-F. (2024). Blockchain and agency theory in supply chain management : A question of trust. International Journal of Information Management, 75, 102747. 10.1016/j.ijinfomgt.2023.102747 (cat. 3 FNEGE).
Abstract
This paper aims to explore how does the introduction of blockchain technologies impact trust in existing supply chain relationships. To do so, we conducted a multiple case study through the lens of agency theory. Three Swiss companies which are carrying out blockchain projects for their supply chain have been analyzed in semi-structured interviews and document analysis. Two significant findings of the impact on principal-agent relationships are stressed. Firstly, blockchain technologies can reduce the asymmetry of information, increase the control of agents, and consequently minimize the trust in the principal towards the agents. Secondly and paradoxically, the control mechanisms inherent in these technologies can decrease the agent's trust in the principal. Thus, questioning trust is necessary, both as an antecedent and an unexpected consequence when adopting blockchain technologies. Finally, we provide guidelines for initiating the adoption of blockchain technologies in supply chains.
Keywords
Supply chain management, Blockchain technologies, Agency theory, Adoption, Trust