Note from Tillie: BEST COVID-19 Response
Dear BEST Team,
Over the last several days, your leadership team and service delivery team have been in frequent contact with each of you. We are committed to communicating with you often as every day brings new information. Leadership is meeting daily, and is connecting with every client and concierge team. Our most important priority is to ensure your safety and health during this very difficult time.
Our hearts go out to all of you who are being affected by COVID-19 with the restrictions of social distancing and possible quarantine or isolation. This is a time that tests both our competence and our character. We appreciate your dedication to staying fully engaged on behalf of those we serve. Each of our locations have a unique plan of action, one that may change day to day. We are modifying the way we do things, and your flexibility allows us to still bring value to our customers - some of whom may need us now more than ever.
Best Upon Request has been in business for more than 30 years. We’ve gone through trying times in the past, and if we look at our past behaviors that got us through 9/11, the 2008 recession and more, we know that we are all in this together, and that we are going to survive and even thrive.
These unprecedented times define the best of humanity. I invite everyone to think creatively; new innovations come forth in times like this. I encourage everyone to stay at peace, focused and grounded. Start your day with stillness. It is in solitude and silence that we discover our connectedness. It makes us more appreciative of one another. By God’s grace and mercy, we will get through this.
Know that you are in my prayers. May God bless you and your families.
My BEST,
Tillie
Retired from Corporate America after 42 years - Living Phase #3
5 年Beautifully said.
CEO at Best Upon Request I Providing Corporate and Healthcare Concierge Solutions
5 年Effective leadership during troublesome times requires a high level of sensitivity to the needs of others, courage to do the right things and a commitment to communicate more than ever while keeping the company running. I’m proud that at @BestUponRequest we’re striving to demonstrate that kind of leadership. In addition to daily leadership reviews and touches with our team members coast to coast, our CEO, @TillieHidalgoLima, just released this powerful message. I hope you find it useful and inspiring!