Norwegian hospitality industry market difficulties
Brahim Benamira
Office Administrator | Top Hospitality Management Voice | H?telier | Pre-Opening Expert | Linguist
Seasonality:
The hospitality sector is very sensitive to seasonal fluctuations in demand. In Norway, there are significant seasonal fluctuations due to the weather and tourism, making it difficult for hotels to manage their capacity and revenue in different seasons.
Hotels can reduce some of the demand volatility by creating flexible pricing models to respond to changing customer needs. This could include offering discounted rates during off-peak periods or promoting seasonal package deals, special events, and discounts. Hotels and hospitality venues can also focus on providing unique experiences that can be given to customers throughout the year. Offering unique local activities, special dining experiences and partnerships with tourist attractions can give guests the incentive to come back all year round. Finally, hotels can also focus on marketing and promotions to attract customers during off-peak periods. This can include leveraging relationships with local businesses and suppliers, partnering with travel agents, and offering referral programs. Leveraging social media to promote special offers and campaigns can help to create interest in the hotel and attract more guests over different periods of the year.
Wage inflation:
As Norway is one of the world’s most expensive countries to live in, the cost of labor is also high. Salaries and wages in the hospitality sector are higher in Norway than in many other countries, which causes operational costs to be higher as well.
As a result, wage inflation has been a challenge faced by businesses in Norway, and wages tend to rise faster than overall inflation. To combat this, the government has implemented measures such as collective bargaining agreements and minimum wage regulation, which can help to manage wage inflation. Additionally, companies in the hospitality sector can benefit from policy changes that incentivize them to invest more in skills training and attract qualified workers.
Changing customer needs:
The customers’ needs and wants in the Norwegian hotel market are continuously changing, making it difficult for hotels to stay in line and offer services that meet the expectations of their customers.
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Hotels need to focus on customer feedback, as well as on the latest trends, to identify evolving customer needs and develop strategies to meet those needs. Examples of services that may be needed to meet evolving customer needs could be the provision of free Wi-Fi, personalized services such as tailored packages and room upgrades, as well as providing enhanced cleaning and safety protocols.
Saturated market:
There are already many hotels in the Norwegian market, making it hard for new entrants to find their place and stand out from the competition.
New entrants can stand out from the competition by offering something that the existing Norwegian hotels don’t. By focusing on a unique selling point such as offering high-end services, a comfortable and inviting atmosphere, an eco-friendly hotel experience, a themed hotel experience, or unmatched amenities, new entrants can draw customers to their hotel. Additionally, offering competitive pricing, personalized services, or innovative technologies can give new entrants an edge in the market. Furthermore, by investing in a marketing strategy and leveraging digital channels and online advertising, new entrants can gain a larger following and increase their reach. Finally, collaborating with key partners and industry influencers can help new entrants get more press coverage and attract customers to their hotels.
Government regulations:
The Norwegian hotel industry is highly regulated by the government and implementing these new regulations can be a challenge for hoteliers.
In Norway, the government has strict regulations on the hospitality industry. These include: - Restrictions on room rates - Rules for mandatory health and safety inspections - Laws governing the lodging of guests and employees - Sanitation and hygiene regulations - Licensure for hotels and other establishments - Required reservation and check-in procedures - Controls on drinking and smoking in public areas - Land-use regulations, such as zoning laws - Building and construction regulations - Minimum requirements for staff training and salaries besides these overarching regulations, there are other, more specific regulations in place depending on the destination. Hoteliers must ensure they are aware of which regulations apply to their business to ensure compliance.
Hoteliers must be aware of the new regulations that have been implemented and how they can affect their business. To comply with these regulations, hoteliers should ensure that they have all the necessary permits and licenses to operate their hotels. They should also review their rental and business agreements with their customers and vendors to ensure that they are compliant with the new regulations. Furthermore, hoteliers should also keep up to date on any new laws and regulations that are being proposed. They should also take proactive steps to ensure that all their staff members, from management to housekeeping, are trained and knowledgeable about these new regulations. Finally, hoteliers should consider consulting with a qualified legal professional to ensure that they are fully compliant.
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3 个月One Basic question i have here. English which is widely spoken across globe even in China and Japan you can survive. When comes to Nordic why they are so very adamant on learning their language. If you go to India anyone can survive with basic English even you reach any corners and speak English I won't say they can communicate but they can understand and reply back to survive. But in Norway l9cal language is mandatory you don't get even PR also unless you don't know Language and social studies. Might sound funny but it's fact. All I try to say language shouldn't be a barrier in communication.