None Of Us Are As Clever As All Of Us - Edition 87

Unlocking Customer Insights: Transforming Experiences Through Data and Emotional Intelligence?

Learn how data-driven strategies and mental models can decode your customer’s behavior. Learn from top CX leaders' biggest mistakes and discover the importance of emotional intelligence in sales leadership to build lasting relationships.

Revolutionising Customer Engagement with Data-Driven Strategies

Data-driven strategies are at the forefront of revolutionizing customer engagement. This article on Engage Customer shares how businesses are leveraging data to create personalized interactions and improve customer satisfaction. For an in-depth look at these strategies, read more here.

Unleash the Amazing Power of Mental Models to Decode Customer Behavior A Master Class: Unlocking The Psychology of Customer Experience

Unlock the power of mental models to decode customer behavior and explore how these psychological frameworks can reveal deep insights into customer actions and preferences to enhance your customer experience strategies. Learn more in this master class.

CX All-Stars: Leaders Reveal Their Biggest Business Mistakes

Discover the biggest business mistakes made by top CX leaders and the lessons they learned. Rhys Fisher highlights these candid insights, providing a roadmap for avoiding similar pitfalls in your own customer experience journey. Learn more here.

Why Emotional Intelligence Matters In Sales Leadership

Emotional intelligence plays a crucial role in effective sales leadership. Colleen Stanley, CEO explains how leaders with high emotional intelligence can better understand and respond to their team's needs, fostering a more productive and engaged sales force. Read more in this article.

How Memories Build Lasting Customer Relationships

Memorable experiences are a powerful tool for building long-lasting customer relationships. In this podcast episode, we explore how positive memories can improve your customer’s loyalty to your business and create meaningful connections that stand the test of time.?

Colin has spoken at hundreds of conferences, including some of the world's largest brands. Talk to Colin about how he can speak ‘in person’ or ‘virtually’ at your conference. Click here.