None Of Us Are As Clever As All Of Us - Edition 69

The Top 5 Podcast Episodes of 2023?

It’s been another outstanding year for the Beyond Philosophy Podcast. Here are the podcast episodes you listened to the most.

How ChatGPT will massively disrupt many industries and democratize AI

ChatGPT has the potential to change how we create things and make the power of AI accessible to everyone. If there is one group where ChatGPT is unwelcome, it’s the teacher’s lounge at any high school or college. In this episode, we discussed how ChatGPT might change the way organizations do things moving forward.

The Battle For Customer Attention: How To Come Out On Top

Time is our most valuable resource. You are competing for customers’ time. So, when they do give it to you, they are going to evaluate whether that was a good move afterward. Joe Pine joins us to talk about how to stay on the winning side of the battle for customer attention in the future.?

How to integrate Customer behavior into your journey maps to gain ROI

Journey Maps can be useless exercises if you don’t include the customer’s emotional journey in them. In this episode, we explore how you can integrate customer behavior—and the emotions that drive that behavior—into your journey maps.?

How perception plays a critical role in building a great Customer Experience

The internal organization has one perception of performance, the customers have another. How we interpret and compare the perceived experiences to our expectations is the reason for the discrepancy.? Listen in as we take a deeper dive into what is happening here and what you can do about it.??

How do we differentiate our experience in an ever competitive world?

Your competitive advantage might be real but really boring to your customers. In this conversation, we explore the ways you can differentiate yourself from the competition. As a bonus, we package it into five rules that you can use to drive your actions.?

If you have a business problem that you would like some help with, contact me on LinkedIn or submit your pickle here. We would be glad to hear from you and help you with your challenges.