None Of Us Are As Clever As All Of Us - Edition 46
Colin Shaw
LinkedIn 'Top Voice' & influencer Customer Experience & Marketing | Financial Times Award Leading Consultancy 4 Straight Years | Host of 'The Intuitive Customer' in Top 2% | Best-selling Author x 7 | Conference Speaker
Change, growth, motivation. They’re all crucial to success, and they can all be challenging at times. Lucky for you, we’ve got some great insights, tips, and tricks for you in each of those areas. Read on!
Adapt or Perish: The Evolution of B2B Sales in the Digital Age
“By 2025, 80% of all B2B interactions will be digital.” Wow. That’s no small thing. Companies must adapt or perish, and this great article by Usman Sheikh of B2B Marketing Zone discusses what that could look like.
The Seven Key Strategic Questions Essential for Gaining Growth in 2023
I’ve developed 7 key strategic questions essential for growth. Why? Well, I want to get people thinking about things they’ve never considered before and help them reframe their experience through the lens of the customer rather than operations. If that sounds like something you’re interested in, find my 7 questions here.
The Puzzle of Motivation | Dan Pink
领英推荐
This video, featuring Dan Pink’s TED Talk, really got me thinking about how businesses motivate their people and what is most effective. Check it out for some helpful insights!
Customer feedback fury: Consumers convinced companies ignore comments
If a tree falls in the forest with no one to hear it, does it make a sound? Well, I may not know the answer to that, but it’s clear from this article by Rhys Fisher of MyCustomer that if feedback is given and no one reads it… customers get upset. How can companies bridge the gap and show they take feedback seriously? Dive into the article to find out.
These Are The Critical Questions To See If Your Segmentation Is Effective!
If you have customer segments that read like the drink sizes on a fast-food menu, then this podcast is one you really need. The fact is many organizations get customer segmentation wrong. So, we came up with some critical questions that can get it back on track. Tune in to find out more.
Colin has conducted numerous educational workshops to inspire and motivate your team. He prides himself on making this fun, humorous, and practical. Speak to Colin and find out more. Click here!?
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2 年Always adding value Colin, and I thank you for that. But it's not only the new stuff you introduce: I'd forgotten Daniel Pink's amazing TED Talk, and saw it again. More relevant today than ever.
Deputy Editor at Today Digital
2 年Thanks for the mention Colin Shaw. Some really interesting reads in here.
Founder, CEO, AI Innovator, B2B Sales, Value-Based Selling, ABM
2 年Thanks for the inclusion of xiQ, Inc. in your newsletter Colin Shaw.
LinkedIn Top Voice helping bootstrapped Founders, Startups to $5 Million, grow profitably. Fractional Sales Management and Coaching help. I know. I've been where you are. -> INC 500 Winner <- DM for an introductory call.
2 年To the title of your great newsletter, None Of Us Are As Clever As All Of Us, Colin: My father used to have an expression - One hand washes the other and together they get clean.
VP, Community + Education at PartnerHero, Author of CXOXO | Talking about creating your customer experience from scratch. I build and scale customer-facing teams that care and can help you do the same.
2 年Couldn't agree more, Colin Shaw! A rising tide floats all boats!