NOCaas... A Primer!

Global research conducted by Opengear reveals the frequency and impact of network disruptions, with 91% of CIOs experiencing downtime at least once every quarter.

In response, 92% of U.S. CIOs have increased their investment in network resilience over the past year. Nearly half of these CIOs (44%) have allocated more than 50% of their IT budget towards infrastructure solutions to better protect their organizations.

Network Operation Centers (NOCs) have become essential in managing the reliability, security, and performance of modern network infrastructures. As organizations rely more on complex networks to support their operations, the demand for efficient and effective NOC services has significantly increased. To meet this need, a new service model, Network Operation Center as a Service (NOCaaS), has been introduced.

Network Operation Center as a Service (NOCaaS) provides a centralized platform where enterprise IT administrators—either in-house or third-party—can oversee, monitor, and maintain

A well-designed and efficiently managed Network Operations Center (NOC) serves as the first line of defense against downtime and its associated costs. To minimize unavoidable downtime, a successful NOC proactively enhances the performance of networks, infrastructure, and applications while also being reactive in minimizing losses when disruptions occur.

When Should a Company Consider Outsourcing Its NOCaaS?

Organizations should consider outsourcing their NOC services when they wish to focus on their core business activities or face challenges in maintaining an efficient in-house NOC team. Some common scenarios where NOC outsourcing can be beneficial include:

• High operational costs associated with maintaining an internal NOC team.
• Difficulty in recruiting and retaining qualified NOC specialists.
• The need for 24/7 NOC support and monitoring.
• Challenges in managing complex IT infrastructure.
• A preference to allocate internal resources to strategic projects.
• The necessity for scalability and flexibility in NOC operations.

Additional survey data indicates that network outages can lead to significant financial losses for companies. Statistics show that 24% of U.S. firms lose between $2,501 and $5,000 for every minute of disruption, with the average loss amounting to $4,344 per minute of downtime.

As the demand for reliable and scalable network infrastructure grows, NOCaaS is becoming an essential component of modern IT strategies.

At SIGMA, we provide NOCaaS solutions tailored to help organizations optimize their network operations. Our services offer expert management, enhanced security, and cost-effective solutions, allowing businesses to concentrate on their core competencies and achieve their strategic objectives.

Learn more about how we can support your network needs.

Sources:

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