"Nobody Sees the Process, Everyone Sees the Result"

Recently, my daughter shared her exam results with me. She confidently stated, “I don’t follow the process; my target is to get the best result.” This made me reflect on my own approach—I'm typically process-oriented. Yet, her perspective reminded me that sometimes we need to adapt and prioritize outcomes over rigid adherence to procedure.

In our work environment, whether in a project or client interaction, it’s often the results that matter most to the end user. They may not be aware of the processes behind the scenes; they simply want to see effective outcomes. This doesn’t mean we should disregard the process entirely, but rather, we should be flexible enough to identify what truly contributes to success.

Striking a balance between following a methodical approach and being adaptable is crucial. While processes can help ensure consistency and quality, focusing on the end goal can lead to innovative solutions that might not fit within traditional frameworks.

Ultimately, it’s about leveraging the best of both worlds: understanding the importance of the process while also being willing to adjust our methods to achieve the desired results.